Banfield Pet Hospital

3.7 (141)
1875 Palm Beach Lakes Blvd A09, West Palm Beach, FL 33401, USA

Hours:

Monday: 8:00 AM – 6:00 PM

Tuesday: 8:00 AM – 6:00 PM

Wednesday: 8:00 AM – 6:00 PM

Thursday: 8:00 AM – 6:00 PM

Friday: 8:00 AM – 6:00 PM

Saturday: 8:00 AM – 5:00 PM

Sunday: Closed

How to Save Money at Banfield Pet Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 889
4.7 ASPCA 11,414
4.9 Embrace 14,242
4.9 Fetch 2,055
4.4 Figo 2,580
4.7 Hartville 164
4.9 Healthy Paws 7,477
4.9 Lemonade 783
3.2 ManyPets 2,156
4.6 MetLife 493
4.8 Nationwide 21,393
4.3 Pet Assure 12
4.7 PetPartners 110
4.5 Pets Best 7,196
4.3 Pumpkin 1,163
4.7 Spot 5,275
4.9 Trupanion 60,301
4.8 Prudent Pet 125

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Ian
Ian

Probably the most incompetent people I've ever met in my entire life. My dog was there 2 weeks ago for a check up and left with kennel cough. Unfortunately i was leaving for vacation the next day and had no one able to take her in. When i got back and took her to the vet, they said it was my fault because they couldn't pinpoint it(like i was lying about where my dog had been.)and that i was responsible to pay for the medicine. It wouldn't have been a problem if she got sick somewhere i took her but i took her to the vet and that's where she got it. Unfortunately for me i recently signed back up for their wellness trash plan and i called to cancel it and it was going to cost me 800$ because of her initial app (when she got sick) and then for the check up on her kennel cough. DO NOT waste your time with this vet and their people. Not worth the headache at all. This was the West Palm Beach location in the outlet mall.

posted: 08/02/2023

Jessica Grass

Coming to this Banfield location truly makes me happy, from the front desk girls, to Caitlin the office manager, Stephanie, Luis, Annette are always amazing with my dog Macho. We have been coming here for 8 years and they treat us like family, we always get treated great and leave with my dog feeling so much better. I wouldn't trade them for anyone in the world!

posted: 04/19/2023

Roisin Sharkey

Worst place EVER. DO NOT TAKE YOUR PET HERE. All they care about is money. I took my three dog and they came back with fleas. I have called many times and left a message asking to talk to the manager never received a call back. I am extremely upset. I have asked them to cancel my subscription many times and they said it will be cancelled but I’m still being charge. Then i find out they have a special number to call to cancel. Why was this not mention months again when i asked to cancel in the first place. The vet herself is RUDE and talks down to you.

posted: 07/07/2023

Dan Liftman

Banfield Hospital at the West Palm Beach Outlet Center is top flight! The vets are caring and thorough. Two visits back, my cat's doctor did all the standard tests plus some I didn't know she needed. She's on their top insurance plan, so my cost was zero. On her most recent visit, the doctor found a "lump" on her neck. Fortunately, the biopsy revealed a "fatty deposit," not cancer. He said it is not uncommon in older cats. Ginger is 14. I love Banfield!

posted: 02/22/2022

Victoria Pauley

We said goodbye to our beautiful Sven this past month at this location. The bedside manner from the techs and Dr. Parisi (sorry if spelled wrong) was unreal. They allowed every member of the family to be present and gave us as much time as we needed to say goodbye even though it was late in the day and I know it was coming time for them to go home for the day. Thank you so much, guys!

posted: 09/27/2021