VCA Lockwood Ridge Animal Hospital

michael castagna

I had to put my baby boy Dee Boy down. He was 12. I don’t have children and he meant the world to me. It was the hardest choice to make but the vet said this is the best gift I could give him. He was suffering with lymphoma and couldn’t swallow and was having a hard time breathing and would seizure here and there do to that. They are an amazing staff. They made it as comfortable as possible for me and my boy. I had him cremated and they sent me a beautiful card with all the staff writing a little something about Dee Boy. I got a paw print in clay 2 cards with his nose and paw prints. A beautiful vase urn with his ashes. It’s been over 3 weeks without my boy and it’s painful. But I must say this veterinarian and her staff were the sweetest people and I truly believe they care. We just got a puppy a month before I lost my Dee Boy to help bring his spirits up. I will be using this vet for our puppy and for as long as he needs care or anything else I will be using this vet. Thank you for everything you guys have done for me.

Nov 14, 2022

Ben Lamson

I had high hopes. They were pleasant and we were seen promptly. However, they gave up on my poor cat and said they could not treat him without an extra 200 dollar charge for sedation. It’s too bad because I liked this place at first but they have no animal skills! I offered to hold him which worked during the initial exam, but the doctor took my baby somewhere in the back and re-emerged with a larger bill. Do not be fooled by the first time visitor discount, it is a loss leader to bill you for more services.

Aug 17, 2023

Joshua Fox

I used to bring my dog here since so close to home. My wife works at a other vet and we get basically half off so thats why I stopped coming here. I canceled my vet club a couple months ago. They still charged me for another month insisting it had to be paid prior to last visit. They were so demanding over the phone knowing I was right about canceling and was nice. They told me I wouldn't be charged for medication anymore and here I am two months later being charged. I already talked to the bank and they are refunding me the money; but don't tell me everything was canceled and still charge me months after. Like come on guys. You really need that $25 a month charge? I was always happy to come here but that's why you are getting the one star. Don't take money after canceling memberships when I honest and sincere about why I was leaving.

Jul 2, 2023

Stephanie Soler

We are very happy with Dr. Alimpic. Our elderly dog had extremely rotten teeth and needed all of his teeth removed. After the initial consultation we decided to go with Dr. Alimpic. Dr. Alimpic did an outstanding job. She is very knowledgeable and experienced in veterinary medicine, yet was still compassionate and attentive to our concerns. Throughout the process she called several times to inquire about his well-being. She was also very reasonable and honest when it came to costs. We highly recommend her.

Aug 31, 2023

Sisplau

Our 13 year old Yorkie , Benji was not his self this morning, obviously felt ill and uncomfortable. They got us in THE SAME DAY , WITHIN HOURS ! They had a coupon online , they applied it without any fuss . DR Sherell came in , explained EVERYTHING, had an estimate typed out , helped us understand . Everyone here was kind , compassionate, professional and generous in every way. The tests we could not do today , we can come back to do them next week. No pressure. Can't say enough positive things about this place. Thank you.

Jul 26, 2023