Animal Emergency of Pasco

Joseph

“I had an incredibly disappointing experience at this animal hospital. When I arrived, there was a random cat hissing and swatting at other animals in the waiting room, which was quite unsettling. After they took my cat to the back, I waited for over 4 hours without any communication. When they finally called, they claimed my cat needed a barrage of tests, which was not expected for the simple procedure I brought him in for. The initial estimate of $1300+ suddenly increased by $1000 for overnight treatment, which was unnecessary. The communication was abysmal, and they failed to inform me about the tests and medication my cat was receiving. In the end, they couldn’t even provide a clear diagnosis, and it felt like they took advantage of me, charging $1300 for a seemingly bogus issue. Adding to the frustration, they carelessly cut two of my cat’s nipples, which were bleeding when we got home. It’s evident they were negligent in their handling of my pet’s care. Furthermore, they forgot to remove the wrapping on his leg, showcasing their lack of attention to detail. This hospital appears to prioritize their profits over the well-being of the animals. I strongly advise against taking your pets here.”

Oct 11, 2023

Caroline Ashe

My dog went in while I was out of town and ended up needing emergency surgery. The team kept me in the loop every step of the way and intimately saved his life. Was it inexpensive? Nope. But it was worth every penny for the expertise of the staff. My big man is doing well and is back to work now.

Sep 28, 2023

Cynthia Stevens

Dr. Larratta and all the staff were very kind. They took good care of my sick kitten and he's back to his usual busy happy self this morning. I'm surprised to see him spring back so quickly because he was really sick for 3 days prior. I'm grateful we have this emergency clinic nearby.

Aug 28, 2023

Frank Silano Slamo

These guys killed my dog. We brought our little chihuahua Hercules in for some respiratory issues and they gave him so much medication that he went into total kidney failure and toxic shock. Besides his breathing issue he was fine eating and drinking and getting around. We thought they could maybe give him some O2 or something but when we picked him up later he was lethargic and in distress. We took him home and he got worse and we could see he was not tolerating the massive dose of meds they gave him. They asked us to bring him back and they did nothing to help him and charged us another $300 on top of the $700 from the first visit. The next day when our vet was open we brought him in and they were appalled at his BUN numbers but it was too late and he died later that day (yesterday). These crooks happily took $1000 from us this weekend which resulted in the death of our little buddy. There irresponsible treatment and malpractice was the cause. I will be reporting them to the appropriate agencies and licensing authorities and I am also speaking to a lawyer about recovering my money and the damages they caused. DO NOT TAKE YOUR PET TO THESE PEOPLE! They are worse than thieves and we are absolutely broken hearted by what happened. You all should be ashamed of yourselves. 🙁

Sep 13, 2023

Casey Langley

My dog had her ear bitten off by another dog and she was in real bad shape I really didn’t have the money but thank god my friend paid for it , and even more so thank god they kept it as low price as possible, her follow up appointment’s and any other visits from now till she’s healed they won’t charge me extra. This place really did make it not stressful and kept it professional and the vet was so sweet and did an AMAZING job on my dogs ear i really am glad I brought her there they did wonderful and they were wonderful with me as well thank you for making the emergency as less traumatic and painful as possible for me and my baby You guys are amazing.

Sep 12, 2023