Banfield Pet Hospital

I don't understand whats happening to this location. The vets from years past were great. I never had an issue. Ive been going to this location for over 8 years now. In the last few months a new vet has shown up, replacing the one we love, and she seems to be a money making machine. EVERYTHING needs a test, everytime. Oh, the medicine was working correctly? Well, we need to test every month to make sure its still working fine. What? Can you please authorize my pets pill purchase online, its been 5 days. Oh, you need to come in and test. I want to be clear, they are great for my dog. Sometimes its a pain with them, but they do a great job with her. Its my cat. She is 18. She needs these pills to live. I signed up for the wellness plan against their wishes, because they thought it was a bad idea to put a 18 year old cat on a plan. Within one year they wanted to test 3 times for the same exact medication. THREE TIMES. Whats the point? She 18 and needs these pills to live. I'm paying your monthly fee for services I really don't need and still getting thrown through the ringer. Either Banfield is increasing their prices for their wellness plan and making their vets charge and charge and charge for anything extra... or this new vet is a money making machine and works off getting bonuses for the amount of money she can bring into this location. Im beyond frustrated with this place and its mainly due to the new vet. The staff is great. I have never had a problem with them. They are courteous and helpful in every way. But it seems like their directives on what can and cant be done are simple... bring in more money

posted: 09/21/2023

Everyone here is sooooo amazing! They treat me & my old girl Mindy like we’re part of their family! She’s 13 (almost 14) and has to get fluids twice a week due to kidney disease. They always get her in when I call to make her an appointment and are always super attentive and super sweet about everything, even if it’s just because she looks at me funny one day LOL! I’m a dog groomer and whenever any of my clients are looking for a vet recommendation, I always tell them to come here! 10/10 recommend this place for your pets care & needs

posted: 01/07/2023

Great vet. Especially for first time pet owners or anyone with a new puppy. The puppy plan is a huge weight off for that first year

posted: 08/27/2023

The ENTIRE staff are so amazing! My baby Luna is a happy hyper pup, and they took good care of the both of us and made sure the experience was great! Dr. Roman, April, and Jacob and there is another tech( I’m sorry I can’t recall her name) but everyone is so genuinely so kind!

posted: 02/06/2023

We got to this Office after our primary one was completely booked for the day and they sent us here. Its been 3 months and I can't be more happy. Since day one I transferred all the records and made them our main veterinary office. Dr. G is amazing!! I'm just glad we found him, he knew what was happening with my baby without literally touching her on the first visit, just reading at the medical record and listening to my concerns at that moment. Of course, some tests confirm his suspicious. He's just awesome and know very well what he's doing. It was the perfect time and the perfect place to be. Dr. Correa is right by Dr. G also. She's amazing too. We met Dr. Roman last time and we loved her too. The staff is amazing too. They're like a family. They all know my sugar baby when we go, even through the phone. I love the attention and how they made me feel that they really care and we are not just another patient. Instead of 5/5 stars, I will give them 10/5. Very well deserved it! :)

posted: 11/11/2019