Mary Lou Russell Animal Welfare Complex

3.1 (7)
468 Cassat Ave, Jacksonville, FL 32254, USA

Hours:

How to Save Money at Mary Lou Russell Animal Welfare Complex

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.4 AKC 894
4.5 ASPCA 12,057
4.9 Embrace 20,305
4.9 Fetch 27,409
4.1 Figo 2,786
4.5 Hartville 177
4.9 Healthy Paws 10,736
4.8 Lemonade 815
4.6 ManyPets 2,428
4.6 MetLife 5,637
4.8 Nationwide 21,417
3.9 Pet Assure 15
4.4 PetPartners 117
4.3 Pets Best 14,113
4.7 Pumpkin 2,549
4.6 Spot 9,855
4.8 Trupanion 62,914
4.8 Prudent Pet 2,445

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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James White

Difficult Bully and very well behaved BullBoxer. They was like they got this and they did. Thanks for your service. The White family.

posted: 11/25/2024

Summer Breidenbach

These ladies were the absolute best! Our puppy got parvo and we drove from Ocala to here. She is stern but very kind and understanding. She is there because she loves her life! Thank you ladies so much for all the information you gave us and helping us! I will be donating to this place in hopes to show how grateful I am. Our son will have a puppy to continue to grow up with because of y'all's hard work and dedication.

posted: 07/10/2021

Derek Fernandez

If you don’t mind waiting for hours past your appt time then this is the place for you. Not sure why they even make appts at this place when clearly you’re required to wait hrs past your time.

posted: 07/15/2024

K Reed

Word of advice, don’t book anything else the day of your appointment because you will be waiting forever just to be seen. It has already been an hour since my appointment time after checking in 10 minutes early and I am still waiting for my pup to get in the building. This has been a reoccurring theme at this location and the excuses are getting ridiculous at this point.

posted: 09/02/2020

Ms. Mel

They took great care of my fuzzy baby. Very polite and customer service driven.

posted: 06/30/2022