Fort Myers Animal Hospital - Vetco Total Care

They attended us at the time of the appointment, everything was very fast, the Dr explained the entire process to us, and recommended the best foods for puppies. She also gave us information on insurance for animals. The place is very clean and the people are very nice.

posted: 02/09/2023

The first thing I will say about myself is that I am a certified veterinary technician with 25 years of experience. I left veterinary medicine because i spent 25 years watching clinics, clinic managers and owners abuse both staff and clients. So when I call a clinic and ask for a price on routine care such as an office visit and rabies vaccines, and the receptionist tells me that they can't give me that price, without me first paying a $65 fee. It angers me to the core. This is an entrapment tactic. Get them in and immediately force them to pay a $65 fee... then they will feel obligated to follow through. This is forcing your clients into a Sunk Cost Fallacy. This is unethical and a practice of bad medicine. Less knowledgeable people may fall for this, but as an insider, you will NOT get my business or endorsement. There should be a 0 star option.

posted: 08/28/2023

Horrible service. Booked an appointment for my injured dog and had to wait over a week for it. Then was called a day before only to be told they were booked that day and I could not be seen for over another week. So they double booked a surgery and pushed my poor injured pup aside. They do not honor their agreements, I can only imagine in horror the level service your beloved pets get when they take them in their back room. Which is even more sketchy. You will never meet the actual vet, they send their assistants in and out to talk to you for the most part. If I could give 0 stars I would

posted: 05/28/2023

Took my puppy Mia to this location today. In love with the staff and the attention. They took care of my puppy just like she was there own. The veterinarian was extremely helpful and informative. I would definitely be using them from now on for all our appointments.

posted: 01/04/2022

After an horrible experience at another vet I started to take my dog here. They treated him amazingly. My dog is about 8 months old and I brought up at his last appointment I would prefer if he would be placed on a certain Heart-worm and Flea/Tick medication. I was told that he was not allowed to be placed on that and I will have to wait until his one year check up and maybe speak to the doctor about it. I agreed and now I’m paying over 80 dollars a months for two medications I have to fight with my dog to take. I just recently got a new puppy and just tried to call to see if I can get an appointment for his vaccines and I was told they don’t have a doctor on Wednesdays. What do you mean you don’t have a doctor on Wednesdays? She didn’t even ask if I wanted to try another day or anything. Just hung up the phone. I think it’s safe to say I will be trying to find another vet to take my two puppies to. They were great at the beginning but now I feel like they’re just going down hill.

posted: 04/08/2023