Pine Ridge Pet Clinic

We’ve been coming here for years. Doctor Grey is a good doctor and very knowledgeable. Nothing against her at all. Someone else in a review mentioned they are spread too thin. I think i agree. We always wait very long times. This last visit was an annual and we were there 2 HOURS. This was just too much. When i asked the staff how long annuals take she mentioned 30 min but mine wasn’t a typical annual and said she was sorry but there was no reason why. 2 hours for a routine visit is unacceptable. I don’t know if it’s just us or anyone else. I wrote this review then deleted it thinking the staff would offer an explanation but when i got no explanation i decided to write the review. There may be a good reason why we always wait so long or maybe not but they didn’t share that info. Next time we will emphasize that we don’t want to wait so long for simple visits.

posted: 07/08/2023

When I first started bringing my Yorkie here I was very pleased with the staff, appointment availability, emergency walk-ins, and cleanliness however over the past year or so it has gone downhill. Appointments are months out, you can never get in during an emergency, they charge for unnecessary things just to milk you for every penny (ex: needed a refill on flea medicine and had to pay for an office visit and heartworm test before getting the prescription), and after waiting 30-45 minutes past your appointment time to finally be seen the vet spends very little time with you in the exam room. I'm currently looking for a new vet for my fur baby.

posted: 08/17/2023

I had a wonderful experience today with my new vet . They took such good care of my Angel. Dr. Forest and her assistant you were absolutely wonderful. I am so glad I found a caring vet that I can count on to help me out with my little girls allergies. Thank you. If I could give you more stars, I would.

posted: 08/03/2023

Unfortunately last week I had to put my 16 year old baby Gloria down. This was definitely the hardest thing I’ve ever done. From the moment I walked in to the time I left everyone was very sensitive and compassionate. I love how comforting the vet and techs were. Since our very first visit the entire staff at Pine Ridge has treated my dog with so much care. The vets are very educated and make it easy for anyone to completely understand what’s going on. No vet clinic is cheap but Pine Ridge always gives you a breakdown on how much everything will be BEFORE any examination and try to give you a cheaper route. My dog has always had anxiety going to vet clinics but never has coming here. I came to pick up my dog’s urn today which was very difficult and the receptionist (Erin i think) was very soft spoken. It’s unfortunate that I won’t be coming here anymore but I will definitely recommend ANY dog mom/dad to come here. We love you guys. Thank you for taking great care of my sweet angel.

posted: 11/04/2022

I’ve now met with both Dr Forrest and Gray and I have to say everyone has been absolutely fantastic. Every tech I’ve met with has gone above and beyond for my dog. They are always very transparent and can usually get us in same day for a drop off if needed. Very well spoken, educated doctors and staff. Even the ladies at reception are so compassionate and pleasant. I can’t recommend them enough. My dog is reactive and can be nervous and they always make sure to take their time with her and ensure she is comfortable. They’re the best and I’m so glad I started taking her there!

posted: 09/09/2022