St Charles Veterinary Hospital

We just took in our baby, Archie, to their emergency room. We were immediately taken back to an exam room where the vet tech was so sweet to our boy. The entire staff was patient and so loving to him and that brought me a lot of peace and comfort. In total we were there for 3 hours and spent $145 for the emergency room fee and $150 for medication. Also, we were provided a comprehensive treatment plan with costs associated so we could make the best informed decision for our baby! We are thankful to live so close to such a kind, knowledgeable and caring staff at St. Charles! Archie thanks you! ❤️

posted: 09/11/2023

I never imagined we’d lose our cat before she turned 20… A month ago she was a spritely, happy 15 year old kitty, but she took a sudden turn last week. We had taken her to a vet who only looked at her for 30 seconds and sent us home with a few prescriptions and some “urgent care” food. Sadly, the next day she was much worse and I brought her to St. Charles. After a quick assessment, the doctor mentioned she was very dehydrated, possibly had a heart murmur, and she was concerned about electrolytes, among other things. I think people on these reviews are focused so much on the cost that they don’t catch the options being presented to them. Yes, if we wanted to run tests, hospitalize her, and take a CHANCE on saving her, we could spend $1800-$6000. OR, we could choose to euthanize because quality of life would never be the same for her. Yes, the treatment will be expensive. But if you’d like the option of POTENTIALLY saving your pet, that’s what it is. Bella was made comfortable when she crossed the rainbow bridge. We sobbed and they allowed us space to grieve. It’s never easy losing a pet, but the staff were helpful and kind.

posted: 08/31/2023

Ten months since OSA diagnosis. Nine months post amputation. He is still happy, energetic, goofy, and strong! Thank you again to St. Charles Veterinarians, technicians, and staff who helped us so VERY much post op and took pristine care of Indy. We are thankful for everyday! God bless! 🙏🏻🤍🐾

posted: 08/23/2023

I know this place has received some bad reviews but honestly the vet tech working July 1, 2023 was a sweetheart. She was genuinely kind, patient, answered all questions, and it was clear she has a genuinely compassionate nature. The vet working that night took her time when examining my little Prairie Dog, Monkey is his name. She was very knowledgeable, honest, and I was grateful that she looked at all avenues and offered reasonable options with respect to Monkey’s care and what we may face in the future. I felt very comfortable with her expertise regarding his condition. I truly felt we were in the best hands possible. The only downside we experienced is being told after we arrived that it could be a 6 to 8 wait! We had traveled over an to get there and I was rather shocked to hear this. I understand other animals could come in and be in critical condition and need immediate care but I felt that maybe having additional vets available could help meet this need. Monkey is home and is getting better and I want to say thank you for quality and compassionate care.

posted: 07/04/2023

After posting a one-star review (with no caption), St. Charles Vet Hospital informed me they'd no longer care for my pets. They even declined emergency treatment, citing my review as a "breach of trust." I had given that review because they aggressively pushed for us to euthanize our 2-year-old epileptic dog, going as far as threatening to report us for not heeding their advice. Two years later, our dog is thriving, thanks to us refusing their plea to put her down. It's deeply concerning that an emergency vet would prioritize their image over an animal's life. This is an unethical, profit-driven facility that does not deserve support.

posted: 10/09/2023