Banfield Pet Hospital

4 (148 reviews)
21222 St Andrews Blvd #3, Boca Raton, FL 33434, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

148 reviews

I definitely recommend coming to this location. My cats are very shy and timid in public, the fact that this location is not inside a Petsmart makes the BIGGEST difference in my cats experience. The staff are lovely and make an effort to make you feel welcomed. If we weren’t moving, this would be our permanent go to location!

Sep 15, 2023

Terrible business practices that made a bad situation worse. Signed up with Banfield for their puppy plan. Puppy unexpectedly passed away due to a genetic issue less than two weeks later. Insist in charging an outrageous ($600+) fee to cancel the plan that was used 0 times for our deceased puppy. They made no attempt to find a more amenable solution and showed 0 compassion. Will share this story with anyone who asks my opinion on Banfield and will take every opportunity to recommend that their services are not used.

Jul 21, 2023

What an expierance the front desk person wow what can I say NEVER EVER AGAIN, THE RUDNESS level of the girl in the front, and lets not forget the staff and billing department!! Please every one that goes there STOP!! only reason for 1 star is to post what I had witnessed and have had done to me! this place needs to be closed! I am now going to pay to a private vet, never again to Banfield Animal money grubbers...... What your staff has done is did if my pet dies its in your hands!!!!

Aug 9, 2023

I've been using this clinic for the past 4 years, and I never had a problem with them. I'm sure the doctors and staff treated my dog very well. I'm the kind of owner who doesn't care how much it cost to treat my dog, and I even ask for more stuff to make sure we cover everything to help my dog. I even bought insurance for her from them.  Around 3 years ago, I moved from Boca to Coral Springs, and all these years, I didn't mind driving over an hour to bring my dog to this location, but it seems that today I changed my mind. They call me last week to schedule an annual check-up, and my first response: when is your next available time? So we schedule today at 11:30 AM. I left work, pick up my dog at home, and drove to the clinic, but since I don't live in Boca anymore, I didn't know that they were doing some road construction on the street nearby, so I got stuck for 15 minutes because they closed the street and we had to wait for the construction ppl to open the street again. I arrived at the clinic at 11:40, waited for 3 to 5 minutes to be called, and when they asked me how they could help, I told them I was dropping my dog for her appointment. The girl from the front desk told me: Yeah, but it is almost noon, so... At this moment, I explained the construction situation. and I'm sure they know since it is right next to the clinic, but there was nothing to be done except reschedule. Great, I just lost two hours of my paycheck to bring my dog to this clinic, and I got canceled because I got late 10 minutes? And the reason for me to be late is very reasonable, but it doesn't matter for them, and how about the times that I waited 10 minutes to be called? I just waited and understood the situation. I want to say thank you for taking care of my dog all these years and all the best, but I'm no longer a customer.

Mar 23, 2021

They charge $35 monthly for health/wellness plan and say that it covers the general shots but after every single shot they charge extras around $100. For example today i took my dog for a general shot and at the beginning they told me it will cost extra $25 and i was Ok with it but when I went back to pick him up they charged extra $85 as before shot procedure!?! ThAt health plan is a big lie and covers nothing. Even i had the health plan they did not track my dogs important shots like rabies and i ended up calling them. Once you buy a health plan it is impossible to terminate it and you need to wait for a year if you don’t want to pay a termination penalty. Also it is the hardest thing to speak with someone when you call the office . They are also so bad with chewy online prescription orders. Chewy ended up canceling my medicine orders for several times because they were not able to reach out Banfield.

Aug 24, 2022