Glastonbury Veterinary Hospital

All the workers, from reception to doctors, are very professional and friendly, the place is very clean, safe, comfortable and quiet. I recommend bringing your pet here. Simba loves come 😻❤️

posted: 11/04/2023

I recently visited Glastonbury Veterinary Hospital for an appointment scheduled at 11:00 am, and unfortunately, my experience left much to be desired. To begin with, my appointment time was not adhered to, as I found myself waiting until 11:20 before being seen. When I inquired about the delay, I received no explanation for the prolonged wait. Upon finally being brought into a room, I was met with further disappointment. The room was uncomfortably small and lacked even a basic chair for me to sit on. I spent nearly 15 minutes in this cramped space before anyone attended to me. When someone finally came in, they proceeded to take a sample from my dog. To my dismay, I was informed that they had broken the slide used for the sample. This resulted in the need for the procedure to be repeated, subjecting my dog to additional stress and inconvenience. The subsequent wait for the repeat procedure further compounded my frustration. The overall lack of efficiency and professionalism during my visit has left me with a negative impression of Glastonbury Veterinary Hospital, and regrettably, I have decided that I will not be returning. I believe it is crucial for veterinary establishments to prioritize punctuality, comfort, and competence in their services, and my experience at Glastonbury Veterinary Hospital fell short of these expectations.

posted: 01/15/2024

Dr javier saved my dog’s life… and therefore , my own! My dog had pyometra and required emergency surgery. Dr Javier cleared his schedule (calling in a sub to cover his regular appts, and leaving late for his veterinary conference) and did the surgery successfully. He was so kind, talks to you like a regular person- he’s also a good listener. While you might expect this from a doctor/vet, I’m sure you’ve observed that it’s quite rare! I confess that I was an overly worried pet owner in the aftermath, and everybody indulged my concerns with patience. The entire staff was very pleasant and helpful, the front desk woman is ever so nice. Dr Javier and his wife dr O’Connor, and dr sprague are the vets. In addition to dr Javier, I did see dr sprague, who was also excellent ( didn’t meet dr O’Connor, but sure she’s equally great) this is a family practice with local drs who are longtime residents. In addition, they have really spruced up the place since becoming owners fairly recently . Some months before all this, my dog had a routine tooth cleaning with some extractions, all uneventful but well done- that was my first visit to this practice- so glad I already knew who to call this time. I am now a loyal customer, so grateful to dr Javier and his team, for their kindness and expertise .

posted: 11/06/2023

Great vet experience! My dog is sometimes dog reactive but they made the whole visit seamless and stress-free! My dog was so happy and I enjoyed an easy check up visit for him. Highly recommend! Now Harbor is happily sunning himself.THANK YOU!

posted: 06/10/2023

Very thoughtful, courteous and friendly. I feel very comfortable knowing there are 3 veterinarians on staff.

posted: 10/24/2023