Banfield Pet Hospital

Erika B (NEVERMINE ME)

The staff is so pleasant. It shows they care about their patients and pet parents I love the vet too she saw my cat the last few times. She is down to earth. I worked for vets many years ago, and they were super full of themselves, especially one of them. It is good to see her relate to us like she does, very friendly and helpful Thank you all!!+ Do wish their plan was not so expensive, though. Every year, that program goes up on average $4.00, but none of the benefits increase, and i can't use some of them because I have a cat.

Mar 8, 2023

Lauren W

All of the staff are caring, warm, and welcoming. When I bring my pet in for a check-up, I feel as though they are personalizing her needs. Definitely recommend to my pet loving friends

May 12, 2023

Nico Torres

I took my family pets here for a few years. As time went on the care for my dogs seemed to become a routine rather than a health service. They overbook so much it’s become a money factory. The last example is my dog became very ill and we needed to see a vet as soon as possible. We knew my dog was in trouble. They told me that I didn’t book an appointment soon enough and couldn’t see my dog for three days and there was nothing they could do. My dog died as she waited. We took her to another local vet to be put down because she was struggling so much. A routine dog visit will cost you hundreds even with their dog insurance. The only positive is there are so many locations no matter where you are you can most likely find a Banfield. This is a commercial care center. Also, if your pet passes away and you have their insurance…you can’t cancel the insurance. You get to pay for your dead dogs insurance for a year. 💲💲💲

Mar 30, 2023

Madeline Daily

Ban feild took good care of my dog and I appreciate that very much. However they really need to think about how they are talking to the owners of the pets. When I called about my concerns they said ‘oh that’s not good you need to come in’ yes I know, that’s why I called. And then when they called me to pick up my dog up after their appointment, they wouldn’t tell me anything over the phone and said it was ‘best that they talked to me in person’ I understand not wanting to reiterate the condition over the phone but a simple ‘your dog is doing fine we’d just like to discuss things further in person’ would have really eased the fear I was feeling because in the end she was fine. Like I stated earlier they took good care of my pet but their language and how they speak to very concerned pet owners needs some fine tuning.

Oct 19, 2022

Brittany M

Dr. Slomowitz saved my pup Abbi's life after she had an accident while playing with a stick. I've been taking my dogs here for over 5 years and love the entire staff. They truly care about their patients and it shows. Thank you from the bottom of my heart

Jan 16, 2023