Banfield Pet Hospital

I want to thank dr park and the amazing staff such as Julianna and the rest of the gals (I am so sorry for having missed your names) for taking such good care of my baby cash.. my sweet boy cash was not eating and refusing water after vomiting on Tuesday out of no where... Thursday morning I called to been seen and the ladies encouraged me to come.. I was so scared and anxious because I was afraid that my baby was going to be getting weaker and weaker if I didn’t take him right away.. I had an appointment at 3:30 but the gals told me to come earlier before 1130 which I did.. when I arrived Juliana was so kind and went over cash’s treatment for the day and did not once harass me into paying for services until once he was seen.. she was also kind enough to introduce me to the wellness membership which came in the clutch because it would cover everything my son needed and what it didn’t cover such as the IV, the anti nausea and appetite stimulant at a discount for having the membership.. I went home feeling okay and anxious but grateful he was being taken care of.. I found out my baby had elevated kidneys and positive for FIV… dr park called me and went over next steps with me and was so sweet to help my boy feeling comfortable and at ease.. they sent me home with his meds, prescribing meditated food and encouragement that everything will be okay.. this was on Thursday and today is Sunday.. my baby is getting back into his groove and eating slowly and feeling better.. if it weren’t for their urgency and their kindness I would have been so confused and my child may have passed due to dehydration and the kidneys.. thank you for all you did for me and my cashie… god bless you all.

posted: 10/12/2025

Very friendly. Explained all service and costs prior to appointment. Able to offer the heartworm medication we usually use. Service was really quick. I barely had time to run over to Peet's to get some coffee.

posted: 10/11/2025

We got the membership and it gives me peace of mind because it has unlimited vet visits. However, when we go to the visits, I feel that they give recommendations for extra services that are not really needed as much. Also, wait time is usually over one week. When the Banfield closest to we closed down it was a two weeks or more to book an appt @ another place. I got a premium plan so it included spade or neutering and dental cleaning annually. So the dental cleaning alone is well worth the money. Plus you get a chance on heartworm and tick and flea meditation. And also discounts on special RX dog food. Every year the plan will go up, but I will still keep it because of the overall benefits.

posted: 02/18/2023

Asked them to do an anal gland expression. They said she didn’t need one. I assume because they were busy. The following month she gets an anal gland rupture. Costing 800+ in vet fees (somewhere else). I’d take your business elsewhere.

posted: 09/15/2025

My cat receives the most excellent care here from this team. Kudos to Amy at the front desk. Love her!

posted: 10/02/2025