Veterinary Emergency Group
4.9 (108) 3903 El Camino Real, Palo Alto, CA 94306, USAHours:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
How to Save Money at Veterinary Emergency Group
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 893 |
| 4.5 | ASPCA | 11,912 |
| 4.9 | Embrace | 18,846 |
| 4.9 | Fetch | 26,567 |
| 4.2 | Figo | 2,635 |
| 4.6 | Hartville | 171 |
| 4.9 | Healthy Paws | 10,265 |
| 4.9 | Lemonade | 808 |
| 4.6 | ManyPets | 2,391 |
| 4.0 | MetLife | 982 |
| 4.8 | Nationwide | 21,412 |
| 4.1 | Pet Assure | 14 |
| 4.5 | PetPartners | 115 |
| 4.3 | Pets Best | 13,199 |
| 4.7 | Pumpkin | 1,792 |
| 4.6 | Spot | 8,472 |
| 4.9 | Trupanion | 61,128 |
| 4.8 | Prudent Pet | 1,992 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
Our vet sent our dog Violet here to have an infected wound cleaned out and treated. We were welcomed warmly and Violet was loved and taken care of SO well. They found some complications with her that had nothing to do with the wound, but they took the time to see what was going on with her and give us information on how to follow up with what appears to be a long-term health situation. All of the doctors and nurses knew her by name and were so sweet to her. They have private rooms and humans can even stay overnight with their pets. We can be there while procedures are done, which was helpful and interesting for us. I felt very confident and relieved that they were doing good work on Violet. We were all treated with respect and compassion, for which I am very grateful. Bonus: There's a State of Mind Pizza place and Starbucks right across the street, plus other places to eat if you're there awhile.
posted: 04/08/2025
Very, very impressed with all aspects of my experience this morning with my Weimaraner Sadie. She had a red eye with some discharge and swelling. Thought it best not to wait for our vet appointment the next day. The staff and facility are amazing. Sadie is somewhat shy but she took to them immediately. Being able to stay with her is a huge plus. Many thanks to Dr. Sparks, Amy Grace, Regan and all involved. This was not a life or death emergency but if I am ever in that situation, there is no other place to trust my pets to. Turned out that Sadie had some sort of irritation which will resolve quickly with meds.
posted: 05/05/2025
I had an emergency with my cat Sundae, and the team at VEG ER in St. Pete was nothing short of incredible. From the moment we walked in, we were treated with compassion, urgency, and genuine care—not just for Sundae, but for us as worried pet parents. A huge thank you to Dr. Nelson, Brittany C, Rachel, and Mike—their team effort in Sundae’s care made all the difference. They kept us informed every step of the way, made sure Sundae was as comfortable as possible, and somehow managed to ease our stress during a really scary time. It felt like we were all in it together, and that meant everything. On top of their exceptional care, they also did their best to work with our budget and offer options without ever making us feel pressured. That kind of understanding and flexibility is so rare, and we truly appreciated it. We’re beyond grateful for the kindness, professionalism, and heart this team showed. Thank you for being there when we needed it most.
posted: 04/24/2025
Our experience was wonderful and well beyond what I was expecting. Everyone we interacted with was very kind, helpful, and answered all of our questions. I truly don't understand the one person stating Dr. Sparks was not empathetic or compassionate with the reviewer and her dog. From everyone else's experience, including mine, Dr. Sparks was extremely kind and compassionate. Herd to believe that reviewer. We were immediately greeted at the door and taken to an exam room. In less than a couple of minutes the nurse (or vet tech?) came into the exam room and she asked a few questions to find out what the issue was. She was so sweet with Hunter. A couple of minutes after her arrival, Dr. Sparks introduced herself and everything went so smoothly. Plus, they have coffee, filtered water, and really good cookies for us humans. The at-home treatment for Hunter, our orange tabby, was explained very well and we were shown how to apply the eye drops and pain medicine so we knew exactly what to do. Thank you to the staff for helping calm our nerves about Hunter's eye issue. Special thanks to Dr. Sparks for being so kind and sweet with Hunter. Also for giving us all of the information we needed at the time and the detailed instructions for taking care of Hunter at home. This is by far the best veterinary staff and facility I have ever encountered.
posted: 05/13/2025
The staff and Doctor that saw my chicken at 2AM are AMAZING!! The doctor did a great job helping me on the phone before I made the 45min drive. I felt like I was in excellent hands the whole time. My sweet Luna needed surgery and I am so thankful we came here. Any animal, anytime. These are the people you can trust!! Thank you so much VEG!!!
posted: 03/18/2025
Veterinarians in Palo Alto, California
Animal Hospital of Palo Alto (AHOPA)
4111 El Camino Real, Palo Alto, CA 94306, USA(650) 493-2738
Midtown Veterinary Hospital
3045 Middlefield Rd, Palo Alto, CA 94306, USA(650) 397-7387
Peaceful Pathways
2625 Middlefield Rd Ste 290, Palo Alto, CA 94306, USA(650) 316-5069
Spay & Neuter Clinic
3281 E Bayshore Rd, Palo Alto, CA 94303, USA(650) 496-5933
The Animal Doctors
461 Page Mill Rd, Palo Alto, CA 94306, USA(650) 325-1343
VCA Palo Alto Animal Hospital
3944 El Camino Real, Palo Alto, CA 94306, USA(650) 493-4233
Veterinary Emergency Group
3903 El Camino Real, Palo Alto, CA 94306, USA(650) 999-3505
Vision Care For Animals
4073 El Camino Real, Palo Alto, CA 94306, USA(650) 422-3700