Veterinary Emergency Group

4.9 (108 reviews)
3903 El Camino Real, Palo Alto, CA 94306, USA

Hours

Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours

How to Save on Veterinary Costs at Veterinary Emergency Group

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Veterinary Emergency Group? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

4.9

108 reviews

Our vet sent our dog Violet here to have an infected wound cleaned out and treated. We were welcomed warmly and Violet was loved and taken care of SO well. They found some complications with her that had nothing to do with the wound, but they took the time to see what was going on with her and give us information on how to follow up with what appears to be a long-term health situation. All of the doctors and nurses knew her by name and were so sweet to her. They have private rooms and humans can even stay overnight with their pets. We can be there while procedures are done, which was helpful and interesting for us. I felt very confident and relieved that they were doing good work on Violet. We were all treated with respect and compassion, for which I am very grateful. Bonus: There's a State of Mind Pizza place and Starbucks right across the street, plus other places to eat if you're there awhile.

Apr 8, 2025

Very, very impressed with all aspects of my experience this morning with my Weimaraner Sadie. She had a red eye with some discharge and swelling. Thought it best not to wait for our vet appointment the next day. The staff and facility are amazing. Sadie is somewhat shy but she took to them immediately. Being able to stay with her is a huge plus. Many thanks to Dr. Sparks, Amy Grace, Regan and all involved. This was not a life or death emergency but if I am ever in that situation, there is no other place to trust my pets to. Turned out that Sadie had some sort of irritation which will resolve quickly with meds.

May 5, 2025

I had an emergency with my cat Sundae, and the team at VEG ER in St. Pete was nothing short of incredible. From the moment we walked in, we were treated with compassion, urgency, and genuine care—not just for Sundae, but for us as worried pet parents. A huge thank you to Dr. Nelson, Brittany C, Rachel, and Mike—their team effort in Sundae’s care made all the difference. They kept us informed every step of the way, made sure Sundae was as comfortable as possible, and somehow managed to ease our stress during a really scary time. It felt like we were all in it together, and that meant everything. On top of their exceptional care, they also did their best to work with our budget and offer options without ever making us feel pressured. That kind of understanding and flexibility is so rare, and we truly appreciated it. We’re beyond grateful for the kindness, professionalism, and heart this team showed. Thank you for being there when we needed it most.

Apr 24, 2025

Our experience was wonderful and well beyond what I was expecting. Everyone we interacted with was very kind, helpful, and answered all of our questions. I truly don't understand the one person stating Dr. Sparks was not empathetic or compassionate with the reviewer and her dog. From everyone else's experience, including mine, Dr. Sparks was extremely kind and compassionate. Herd to believe that reviewer. We were immediately greeted at the door and taken to an exam room. In less than a couple of minutes the nurse (or vet tech?) came into the exam room and she asked a few questions to find out what the issue was. She was so sweet with Hunter. A couple of minutes after her arrival, Dr. Sparks introduced herself and everything went so smoothly. Plus, they have coffee, filtered water, and really good cookies for us humans. The at-home treatment for Hunter, our orange tabby, was explained very well and we were shown how to apply the eye drops and pain medicine so we knew exactly what to do. Thank you to the staff for helping calm our nerves about Hunter's eye issue. Special thanks to Dr. Sparks for being so kind and sweet with Hunter. Also for giving us all of the information we needed at the time and the detailed instructions for taking care of Hunter at home. This is by far the best veterinary staff and facility I have ever encountered.

May 13, 2025

The staff and Doctor that saw my chicken at 2AM are AMAZING!! The doctor did a great job helping me on the phone before I made the 45min drive. I felt like I was in excellent hands the whole time. My sweet Luna needed surgery and I am so thankful we came here. Any animal, anytime. These are the people you can trust!! Thank you so much VEG!!!

Mar 18, 2025