Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,226 |
| 4.9 | Embrace | 19,970 |
| 4.9 | Fetch | 5,900 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,365 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,195 |
| 4.8 | Nationwide | 25,683 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,326 |
| 4.8 | Prudent Pet | 2,864 |
| 4.7 | Pumpkin | 3,533 |
| 4.6 | Spot | 11,560 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
223 reviews
I am writing this on behalf of my friend, whose 8-year-old Pomeranian tragically passed away due to the gross negligence of Banfield Pet Hospital. Since November, their dog had been suffering from loss of appetite and intermittent vomiting. My friend brought her in multiple times for blood work and X-rays, and your vets consistently dismissed her symptoms as “just an upset stomach,” prescribing only pain medication and telling them to “try to get her to eat more.” Just one day after a vet assured them she was “fine,” the dog died in agony at home. Your clinic failed to run the necessary tests to identify her underlying condition, and your dismissive, profit-driven approach directly led to her death. It is unforgivable that a veterinary hospital would prioritize cutting costs over the lives of the animals in their care. Every pet owner in this area needs to know about your incompetence and lack of compassion.
Jan 20, 2026
I have been going to this Banfield as I live in the area. After my experience with the front desk person I can find another Banfield to go to. The front desk women does not listen, as she listens to respond and is very condescending and rude. She is combative when spoken to. My voice was very monotone and I did not raise nor was I rude to her. I was given antibiotics for my pet, and as I explained to her that I did not look at them until I got home is when I realized that my dog had a reaction the last time. I did my service from a different Banfield and I did tell her that I did let them know that my dog had a reaction and we stopped immediately. And stated that we usually update those records as if I did not tell them which I did let that Banfield know as to why we stopped the medication immediately. She then proceeded in a condescending manner stated to let them know next time, which then I explained that I did not realize until I got home, though at the same time she cut me off in about 3 to 4 words in, and level of understanding that I did not know until I got home should of sufficed but she continued to talk over me and not listen, which she listens to respond and not listens to listen. The Vet at this Banfield is very nice, however, the front desk person should have active listening instead of a reactive response. I did make another appointment at another Banfield which is further but I have never experience this level of customer service. And I would rather driver a little further.
Nov 4, 2025
My dog Rocco - has been a patient Banfield since he was a puppy - he is 14.5 years old now. Dr. Anh Nguyen has been his vet/doctor for many years now - she is great and very caring and informative when he has health issues. They take really good care of Rocco when he visits/has appts/needs vaccines/. All the staff members are friendly and very helpful. I would highly recommend Banfield to anyone that has a pet!!!
Oct 3, 2025
Stephanie was very kind To me And my Doggie/baby Jazzie. Darlene is Amazing as Well. Thank you to all the Doctors. Also the front staff.
Oct 20, 2025
Darlene is such a breath of fresh air! An incredible, intelligent, competent and empathetic receptionist is such a rarity and she is it! So happy with the service me and my dog received here. The technician was very good as well. Gave me a thorough run down of the checkup and good information about the procedures and services. It does get a bit busy at the PetSmart that this is located inside, but it's not too bad.
Aug 7, 2025
Veterinarians in Antioch, California
Abbey Vet Hospital
405 E 18th St, Antioch, CA 94509, USA(925) 778-1984
Animal Clinic of Antioch
2204 A St, Antioch, CA 94509, USA(925) 732-3666
Ark Pet Hospital
2723 Hillcrest Ave, Antioch, CA 94531, USA(925) 755-9426
Banfield Pet Hospital
3397 Deer Valley Rd, Antioch, CA 94531, USA(925) 756-6190
Banfield Pet Hospital
5879 Lone Tree Wy, Antioch, CA 94531, USA(925) 756-6981
Companion Pet Hospital
4365 Hillcrest Ave, Antioch, CA 94531, USA(925) 757-2287
East Hills Veterinary Hospital
2325 Buchanan Rd, Antioch, CA 94509, USA(925) 754-7960
Encina Vet Clinic Inc
1312 Sunset Dr, Antioch, CA 94509, USA(925) 754-5005