Cornerstone Animal Hospital

Love this vet clinic. I've been taking my pets here since 2017, Dr. Rapp has been incredible with both my dog and cats. He is both compassionate and knowledgeable, and advocates for what's best for the animal without pushing unnecessary procedures. When I first moved to Anchorage Dr. Rapp caught the symptoms of an abscessed tooth in my dog that my previous vet had been dismissing my concerns about. My dog was so much happier after the tooth was removed. When I had to say goodbye to my beloved dog Dr. Rapp was incredibly kind through the whole process and took extra steps to ensure my anxious dog was comfortable before beginning, even though that meant our appointment took extra time. His kindness made a horrible situation much more bearable and looking back I am so thankful my dog was at ease through his last moments thanks to Dr. Rapp.

posted: 01/25/2023

Dr. Rapp is simply the best! He is patient, kind, and personable. Our fur baby receives great care. Dr. Rapp offers information and is honest, which makes us better pet parents.

posted: 07/13/2023

I called about my dog having some type of urinary issue. The lady that I talked to got really upset and hung up on me. I called back to see what happened. She told me that I am not able to speak to her like that. I calmly let her know that I only said urine test, and exam. She said dr. Repp said I’m no longer a client there. I honestly think customer service is most important. I don’t feel like I has treated with integrity or respect when calling the clinic.

posted: 05/08/2023

I had an appointment set. When I got there they couldn't find my appointment - they discovered they had put it on the calendrer on the wrong month. Then they quoted me $87.00 and then charged me $95.00 when I questioned it her reply was "oh I guess the price of the shots went up". No offer to honor the given price. They took my cat back without me, didn't speak to me about anything they where going to do, never spoke with the vet. The day after my cat received her shots she was sick with a fever and very sore. They did not go over any after care instructions.

posted: 03/20/2023

Good experience with our cat, even though her grumpy face might say otherwise. 😼 There are covid protocols currently in place that don't allow owners inside, curbside with the Vet techs or front desk staff to pick up and drop off along with taking payment. A wellness visit for Rabies shot and check up took about 90 minutes from drop-off to pick up. Communication via phone from the doctor and staff was good, although slight miscommunication about when she was finished may have extended the time. Otherwise, will definitely be back.

posted: 07/07/2022