VEG ER for Pets

I cannot say enough wonderful things about VEG ER for Pets. From the moment we walked in, the entire staff was compassionate, patient, and incredibly knowledgeable. In a stressful situation, their calm and caring approach made all the difference. Dr. Laura Watson was absolutely phenomenal. She took her time, explained everything in clear, layman’s terms, and made sure I understood every step of my dog’s care. Most importantly, she genuinely cared. You could feel it. Her compassion and kindness truly stood out. I honestly wish human healthcare providers and physicians were as compassionate and kind as the team at this clinic. VEG is truly a one-stop shop — assessment, imaging, labs, and even boarding if your fur baby requires continued monitoring. That level of comprehensive care provides such peace of mind. Parking is conveniently located right in front, which is so helpful during an emergency. They also offer multiple affordable payment options, which makes high-quality care accessible and less overwhelming. If your pet ever needs emergency care, this is the place you want to be. They treat your pet like family. 🐶💕

Veg Er truly saved my 7 week old puppy louie’s life, they have amazing staff, care and training. At 4 am we rushed him to the Dallas location and they knew i was in need of help and didn’t waste a minute, Doctor Connor Leffel was explaining everything and more, we felt confident and safe! He truly is a hero to us and all who helped💜🐾 thank you Veg Er yall saved my baby’s life and much more! 10 out of 10 recommend

I had to bring my dog Foxxy here Saturday evening as she was experiencing respiratory distress. I called VEG when we were in the car and on our way to let them know to expect us. The front desk receptionist was great, she sent me a link to fill out to check Foxxy in while we were on our way. Foxxy and I barely made it into the front doors of the ER before staff rushed to take us into triage, they acted so quick which I certainly appreciated. The doctors and technicians I met were all so compassionate, kind and genuinely caring. I was able to stay by my dogs side the entire 4.5 hours we were in the ER which was such blessing as it helped calm and reassure Foxxy that everything was going to be okay. Foxxy needed ultrasounds, x-rays, bloodwork, sedation and oxygen therapy to stabilize her. The staff explained everything they were doing and needed to do in great detail and walked me through it all so I didn’t feel left out of the loop or overwhelmed. They were incredibly transparent about the pricing of the procedures and broke everything down to me in terms that I could clearly understand. They were kind and patient with me during my time of stress and need, they did not hassle me about payment at all. They gave my dog Foxxy the best care possible. I unfortunately cannot recall the names of the various staff we worked with, as I was completely overwhelmed and worried for my dog. I do know that while we were at the ER from 6pm-11pm there was a shift change that happened so my dog Foxxy has received care from a handful of staff, please allow me to extend my gratitude and utmost appreciation for everyone who helped us. Even the small things they did for me touched my heart, like providing me with a chair to sit in so I could stay near the oxygen chamber my dog was in. The doctor and front desk even provided me with a phone charger to use while I was there as I had rushed to the ER with a nearly dead phone. While my dog’s condition began to stabilize I was able to relax and started to observe the ER around me, I was completely blown away by how efficient, quick to react and hardworking the staff was. The ER was very busy with many pet parents there during crisis. There were 2 occasions where staff had to begin life saving medical interventions and CPR on patients to which a staff member approached me and explained that if what was going on could potentially distress me, that I could take a moment outside and they would keep an eye on Foxxy. I really appreciated that and my heart goes out to those pet parents. Before my dog was stable enough to be discharged, the doctor took the time to give Foxxy an additional ultrasound to ensure that Foxxy’s respiratory distress has truly been resolved and that there were no areas of concern. She took the time to give her opinions on the situation as well as answer any questions I may had. I felt confident leaving that my Foxxy would make a full recovery. This morning Foxxy and I followed up with our primary vet to formulate an in depth, long term plan of care for the management of Foxxy’s tracheal collapse. I am happy and so thankful to say that because of VEG’s staff quick response time in caring for Foxxy during her medical emergency, she has made a full recovery and is doing wonderful today. I don’t think I will ever be able to convey in words truly how thankful and grateful I am for VEG! Thank you so very much for caring for Foxxy (and myself) during our time of need ❤️ I highly recommend this ER!

One of the scariest moments of my life happened when I was five hours from home and my dog, Behr, had to be rushed to VEG Emergency Vet. Once I finally was able to get there, I was still so terrified, but the staff was incredible. They were patient, compassionate, and always available to answer my questions and concerns….and trust me I asked a lot! I was amazed and so comforted that I could stay with him the entire time. I never left his side for nearly 24 hours. They truly saved my baby’s life, and after seeing how hard the team works, I would recommend VEG 100 percent. While I hope I never have to return under those circumstances, I feel so much more at ease knowing they’re there if anything ever happens again. Will forever be so grateful for the VEG team!

Forever grateful! - I really wish I could articulate the peace and grace I've experienced because of VEG. I had the most exceptional experience at VEG that started from an emergency call for help when I felt so hopeless. I have no words to truly express how comforted, supported, informed and helped in a time of desperation for my sweet senior pet. Right now, I don't have words beyond THANK YOU due to grief, but I plan on showing my thankfulness. I was so desperate for help and VEG immediately helped me with the critical condition of my 15 year old cocker spaniel from beginning to end. I'm beyond thankful!!! Yes, a huge thank you to Dr. Gabby Spurlin, Gyanna and Celia. They put my conscience and heart at rest. If I've never met earth angels, I did walking into VEG and receiving care for my babygirl Sidney from this exceptional team!!!! They are true angels!! - Thank you.