VCA Canada Bells Corners Animal Hospital

I have been a client at VCA Bells Corners for nearly five years, and throughout that time, the care provided to Mocha has always been outstanding. Mocha struggled with anxiety when it came to vet visits, but the team always took such compassionate care of her. Recently, we faced the heartbreaking decision to say goodbye to Mocha, and although it was incredibly difficult, the team at VCA was incredibly understanding. I truly cannot express how grateful I am for their kindness, empathy, and unwavering support throughout that challenging time. Their compassion made an incredibly tough situation a little more bearable, and I will always be thankful for their care. About a week later, we received a heartfelt card with a handwritten note, signed by the entire team, and even Mocha’s paw print. The fact that they took the time to do something so thoughtful truly meant the world to us. I wholeheartedly recommend VCA Bells Corners.

We have been coming to this vet for 13 years with 2 dogs. Lots of great vets have come and gone. Dr. Jack especially. Something has changed the last couple years. I can’t emphasize enough how bad the service I got from Dr.Her was. No compassion and no professionalism. Thankfully the lady at the front desk took the time to clearly explain the medications and how to administer them, because the vet didn’t seem to have the time to do that. Wish I got the name of the girl at the desk, she saved the day.

Took me a long time to write this review. My beloved dog Tucker had chronic lymes and was rapidly losing weight plus had bad arthritis and chronic and agressive issues with his ears. After much deliberation, tears, and money we made the difficult decision to euthanize. He was our baby. During his euthanasia Dr.Her was extremely insensitive and after he had been sedated and was laying tongue out in my lap when she had the final drug in her hand she decided to say how “its not to late to save him.” She made the situation so much more painful as i was already sobbing. I understand this is a business and they need to make money but theres a time and place and when my dog is practically dead in my lap in not the time. I promptly switched care for our other dog and when i told our new fantastic vet about the situation she reassured me that even without looking at his records that I made the right decision. My whole family who used bells corners VCA for YEARS have now also switched to the same ver I changed to. The vet techs and reception were lovely at VCA but the service by Dr.Her is awful and heartless.

Thank you for taking such good care of my darling little boy. All of the employees are attentive, friendly, and knowledgeable. It was hard for me to leave Henry during his neutering surgery, I wanted to hold his little paw during the whole thing, but I knew that I was leaving him in capable hands! Henry says thank you too! 🐾

Dr. Leslie is AWESOME! Reception service could be improved - waited 45min and they forgot to notify the doctor I was there 🤣