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Claims process was way better than…
Claims process was way better than expected. Such an easy process and quick turnaround time. If human insurance could be this easy.
Insurer: Pumpkin
By: Ab0719
Reliable pet insurance
Pets best is a highly rated insurance company, and we have had apositive experiences with this company, though it is not cheap, they're thorough, and prompt in communication, and claim payments. We have had to jump through some hoops, in the past, but it seems like things are smoother, now, with our claims. Thanks Pets Best!
I’m on the fence actually
I’m on the fence actually. There are times when I have not received money back and it’s very disappointing. However, they are fast in refunding some of the money spent.
Insurer: Pets Best
By: Robin Newman
Petline/Petsecure
I’ve had pet secure for five months and the first time I used it. They denied all claims and kept taking payments out of my account after I cancelled the policy. Terrible company to deal deal with.
HealthyPaws jacked our dog's premium without notice
HealthyPaws client for over 8 years here...They jacked our dog's premium this past month, without notice. I happened to look at my credit card statement and noticed that in one month, our fee went from $101.77 to $469.82! On the AppStore, the description for the HealthyPaws app says to use the app to, "View messages from Healthy Paws about your claims or policy". It seems like your rate rising over 360% would warrant a "message about your claims or policy," however, no message in there. They claim to have sent an email about it, but we never received it, and when they provided a copy of the mail they sent, it was from a different domain than all of our other emails they have sent in the past (a sketchy practice that seems designed to be caught in a spam filter). It's almost like they didn't want their customer to know about the increase ahead of time. So far, they are refusing to rebate the difference while I secure a new policy. I have found a new policy at a much better rate, so I will be dumping them and taking up the refund with my credit card company.
Insurer: Healthy Paws
By: Derek Stanley-Hunt
The process eas easy and we received…
The process eas easy and we received the refund fast
Insurer: MetLife
By: Am
very good, easy online
easy to file claims online, clear and concise coverages but price/ value could be better then five stars
Insurer: Spot
By: Bielle Gee
MetLife evaluates my dog’s claims…
MetLife evaluates my dog’s claims fairly and quickly.
Insurer: MetLife
By: Melissa
Good coverage with a lot of options for benefits and cost.
Qucik responses to questions, very easy claims process and quick direct-deposit payment system.
Insurer: Spot
By: Priscilla Clark
Very good communication.
Very good communication.
Insurer: Pumpkin
By: Jo Rufing