Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Excelent Insusance and Customer Service

I have three dogs all at different stages of there lives and all with completly different personalities.One standard blanket insurance policy doesn't work for all 3. The great thing about this insurance is it let me pick what type of coverage a I wanted for each dog. that really helped a lot to be able to get a plan based on each of their induvidual needs. Thanks so much!
  • INSURER: ASPCA
  • POSTED: 11/07/2008
  • BY: Patricia
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
2

out of 5

Too many exclusions

I recently transferred my five pets' insurance fromPetshealth to PetPlan because of Petshealth's denial of renewal for conditions occuring in the previous policy period by labeling them as "pre-existing". Moreover, Petshealth will not cover dental disease of any kind unless it is an emergency that involves extractions of teeth. Thus, gingivitis is excluded, as is periodontal disease necessitating treatment under anesthesia. Equally disturbing is the ASPCA's lack of responsiveness to complaints about Petshealth. I have contacted both the Marketing Manager and the CEO of the ASPCA and have not received the courtesy of a response from either.
  • INSURER: ASPCA
  • POSTED: 11/05/2008
  • BY: Judy
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

ASPCA Pet Insurance

WOW and more WOW (or should I say Bow Wow!!) I thought I was really going to get the run around. This is the first time I ever dealt with pet insurance and when our poor pit bull Ginger broke her leg and the cost was close to $3,000 (had to take it from my twindling 401K) and I am 63 years old I was devastated. The ASPCA came through with just about one-half the cost. I was most relieved. I cannot thank them enough for their pleasant manner on the phone and lessening the tremendous anxiety I was feeling.
  • INSURER: ASPCA
  • POSTED: 11/04/2008
  • BY: Mary
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Very responsive.

I recently signed up for insurance for my dog. Somehow I lost the policy paperwork. I e-mailed a gentleman at the company and he e-mailed the documents back to me in minutes. What could be better service than that?
  • INSURER: ASPCA
  • POSTED: 11/03/2008
  • BY: Lydia
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Pets Best Is Wonderful

I have been very happy with Pets Best for the last 3 years. They were able to cover my 10 year old Akita for a low premium (many plans will not accept a senior pet) and I never had any trouble getting timely reimbursements. I now have 2 Akita puppies under the plan and am quite thankful as I am having to bring both of them to the vet today.
  • INSURER: Pets Best
  • POSTED: 10/30/2008
  • BY: Sandy
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
3

out of 5

ASPCA

One very positive remark I have to say about ASPCA and that is the way their Customer Service works: excellent. Now, for reimbursement of claims, I have been with this insurance for only a year and every time I submit a claim I had problems in being refunded, there were always something to their benefit. Otherwise, these days is better to have a pet insurance in your loved four legged than nothing.
  • INSURER: ASPCA
  • POSTED: 10/28/2008
  • BY: No
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

MUCH better than VPI

I recently switched to Embrace from VPI this summer. I sent a claim through, hoping that it would be handled better than my prior service with VPI. With VPI, I felt like I was looking through paperwork to see how everything was covered under the insurance. Embrace itemizes everything for you, and shows you what is, and what is not covered. The medicine, doctor re-check exams, and hospitalization was ALL covered. I will definitely say that EMbrace is the poilcy that I know I can trust.THANKS EMBRACE!
  • INSURER: Embrace
  • POSTED: 10/25/2008
  • BY: Jodi
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Wonderful insurance!!

I don't understand why there are so many bad reviews about this plan. I have not been able to find anything for such a great price. There is really no uncertainty either. You pay the rate. Your yearly deductible is $100 (cheap!) and then you get reimbursed 80%. I love Petshealthcare. I recently had a bill for over $1000.00 because my baby was throwing up non stop. He was hospitalized and on an IV. I received a check for over $800 within a week or 2 after he was released. And, I live in CA. I have never had any issues with claims regarding unfair reimbursement amounts based on my zip code. Since I have had Petshealthcare,my dog has had at least 3 claims, and each one was handled very well except for 1 time. However, this time I appealed the denial, and I won. I was very impressed that they took the time to re review my claim. And, every time I call the customer service line, everyone is very friendly and professional. I used to have VPI because everyone seems to recommend them. I do not want to bad mouth them, but they were horrible. They sent me a UPS letter to cancel my policy because they accused me of knowingly failing to report my dog's pre exisiting condition. No phone call, nothing! Just a cancellation letter. The only bad thing I can see about Petshealthcare is the whole pre existing clause. I guess if the dog is sick 1 month before renewal, there will be some issues. However, if you call their customer service and talk to someone, I bet they could explain that part better. Overall, it is still a great deal, especially for my 2 boys who are always ending up in the emergency room or getting a bee sting or an ankle sprain or something.My older dog has had all kinds of troubles and diseases. I love my dogs like they are my kids, and I feel comfort knowing we have this coverage.
  • INSURER: ASPCA
  • POSTED: 10/24/2008
  • BY: mkh
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

service non-existent

I have been trying for days to get in touch with someone who can give me some answers. I cannot get send an e-mail to ASPCA insurance; cannot get anyone at the various insurance companies that are listed on the policies. My payment is going to PMIA, so I have no idea if my cats are covered. I didn't register immediately on the web site when I signed up for the insurance, so now I cannot get on the web site to check my account or even get a new password. They should tell people to sign onto the web site right away.
  • INSURER: ASPCA
  • POSTED: 10/24/2008
  • BY: Mary
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
2

out of 5

None of them cover "cogenital or hereditary"

I called asking for a list of "congenital" disorders for a border collie and was told there was no way to tell until I bought the insurance, my dog got sick and I turned in the claim for their review. I asked about "hereditary" diseases for a dog of unknown parentage (I adopted a border collie rescue dog). They said the same applies: buy the insurance, wait for your dog to get sick, and we may or may not pay the claim. I decided not to buy the insurance. I found the same disclaimer on all the other policies out there. I suggest putting money away in a savings account every month and call it your pet emergency fund. Hopefully you won't need it, but you can then decide how much to pay yourself back per incident.
  • INSURER: AKC
  • POSTED: 10/23/2008
  • BY: Robin
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No

Get a quote today

Leave a review