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Healthy Paws is absolutely the best! Their customer service is better than any company I've worked with. It's not easy seeing your dog go through issues, not being able to figure out the problem. They respond to claims extremely quickly and they truly care about your pet. I would recommend them 100%.

This is the the second insurance company I have had pet insurance with and have found it to be very easy to work with. I have an aging cat that developed hyperthyroidism and IBD. Other insurance companies have per incedent deductables and need my vet to sign paperwork. At ASPCA there is an annual deductable and I fax them the claim form and a copy of the vet bill. I usually receive a check from them in less than 2 weeks. I have always had great service. As a matter of fact I have also insured my other cat and dog with them.

My experience with Truepanion could not have gone better. My dog needed an operation on her elbow. A live person took my questions over the phone & e-mailed me the needed claim form within seconds. I submitted the form the day after the operation & was paid in a week! The policy cost is low, service is 1st rate. They paid 90% of the total cost with a $100 co-pay saving me $1000.00

My experience with Truepanion could not have gone better. My dog needed an operation on her elbow. A live person took my questions over the phone & e-mailed me the needed claim form within seconds. I submitted the form the day after the operation & was paid in a week! The policy cost is low, service is 1st rate. They paid 90% of the total cost with a $100 co-pay saving me $1000.00

This afternoon I purchased 2 flats of prescribed canned wet food for my special-needs rescue kitty-girl. The total was $111.74 & I was grateful to my vet's assistant for faxing in the claim to Embrace immediately upon my purchase. When I got home about 2 hours later what to my wondering eyes did appear but an e-mail showing *same-day* claim reimbursement via direct-deposit of the full amount of the claim!!! WOW is all I can say - as well as "thank you Cynthia Hokes for your excellent professional handling of my claim!" I really need every penny especially this time of the year. Many thanks Embrace Pet Insurance!!!

Fantastic customer service, quick processing of wellness claim! Thanks!

After continuous years of coverage, the only time I put in a claim was I was denied because her illness occurred beyond the 180 day claim period, although the medications and treatments were ongoing. It is a total waste of time. The ASPA should be ashamed to be connected to this company. I am cancelling my automatic monthly contributions to the ASPCA and sending it to another pet charity. It took over a month to be denied and multiple phone calls.

My Embrace claim refund came on 11/06/12 & is was for about $150. I *really* needed a prompt refund and as usual I was *not* disappointed! Thanks *so* much Embracers for your great job. The woman who handled my claim is fantastic; wish I could give her name but I know the record with the company will show that.

Alex Krooglik did a tremendous, fast job of processing a Wellness claim for one of my 2 kitties - I am *so* impressed - and, I really need that refund right now! :)

embrace made my life better. thank u 4 doing my claim in record amount of days..