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Paul was very kind and extremely helpful.

Overall, I have been very happy with Trupanion and the service you provide.

Our vet opened the claim for us, got an estimate quickly and we were all set. Used the services of an emergency vet as well who inadvertently charged us instead of submitting our claim (which they did afterwards). It was all squared up quickly and our refund arrived within days.

Our vet clinic recommended Trupanion when I adopted my puppy Murphy. He turned out to be very injury- and illness-prone (Murphy's Law), and we have had a lot of unforeseen vet visits and expensive treatments. Thanks to Trupanion, I have been able to provide him with the best possible medical care such as medication, emergency treatment when he became severely ill at barely 2 years old, diagnostic imaging for a back injury, and complex surgery when he recently broke his leg. The high costs of veterinary care are often prohibitive to owners being able to pay for those treatments, especially as dogs age and have increasing healthcare needs. Trupanion has literally helped to save Murphy's life, and I cannot express my gratitude enough for that.

Our experience up to now has been great.

Our claims experience was almost unnoticed, in a good way. It happened, quickly and efficiently, behind the scenes. We were very pleased with it all.

No brainer, you stayed in touch by email live time and presto, direct deposit payment!??

never a problem, easy to apply, quick response

My vet was able to submit and receive payment directly and I only had to pay 10%. This was a tremendous help. We are so happy we were able to get the best treatment for Forrest.