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They make it very hard to submit any claims and even of you do they will find any "exception" possible to not pay you. We submitted 5 vet bills and they didn't pay a penny on any of them. I'm going back to Petsecure.

Very good insurance

This was my first time having to file a claim and unfortunately I had to take my little guy twice in one week to the vet. Talk about a big bill. Healthy Paws made the process super easy from beginning to end. Afterwords they even reached out to see how my feline friend was doing. Great customer service!

2 years ago I purchased Embrace insurance, I was not happy with them. After joining a Facebook pet insurance group, I read up on peoples posts and replies. I saw a few insurance policies that looked interesting to me, I called several of them and ultimately chose Met life Pet. My coverage includes wellness, illness, and accident, it was 250.00 deductible and 0 dollars out of pocket once I met the 250.00 deductible. My coverage was 5k per cat ( I have 2) total of 10K. One of my cats developed colitis, and the monthly prescription is 100% covered because it was not a per-existing condition. My experience with submitting claims has been seamless when using the phone app. I am able to send claims on the computer as well. Customer service has been fantastic by phone and email. It is best to call for the best policy quote, CS reps are very knowledgeable when speaking by phone. I have heard that the coverage available have changed, but it is still a good deal. I am very happy with the insurance!!

I’ve insured several of my dogs with Figo all the way back to 2018. My dog Thor has been on Figo Pet Insurance since I adopted him in November of 2019. My experiences have all been positive. Filing claims is super easy and you can check the status of your claim on the Figo/Pet Cloud app. Customer service has always been top notch and they pay out reimbursements quickly. The only thing I wish Figo would have is direct pay to the vet. If they had that, it would help pet parents that can’t pay for vet care and then wait to be reimbursed. Great job, Figo!

I have a 6 year old female Australian Shepherd who became violently ill with non stop vomiting. Brought her to an animal emergency vet, $600 later brought her home - still vomiting. Took her to another animal hospital- she was admitted for two nights for observation and dehydration; desperately in need of IV fluids. Total bill - $ 2000. So relieved to be able to make a claim on the pet insurance. I had a $100 deductible and was covered 80%. It relieved the financial burden and I was able to focus on her recovery.

Ok

Loved no wait times and knowledgeable helpful quick rep

I am so grateful for having signed up with Trupanion for insurance for my cat. As we know unexpected things can certainly come up. Long story short my cat was hospitalized for two days and without Trupanion my cost would’ve been close to $5000. they reviewed my claims instantly and approved everything. They paid the vet directly, and I only had to pay the balance. highly recommend!

I received reinbursement when Scarlet had Lymphoma of the eye. I paid the co pay and the rest received from insurance. Now just recently been diagnosed with Cushing Disease and Proteinurea. Took awhile for information to cross over from the Vet sec, but after sending papers another way, am starting to received money back to help out with this cost.