3
out of 5
POSTED: | BY:
It’s a pet insurance company.
It’s a pet insurance company. They’re nice sometimes, but scummy other times. I was asked to confirm my name/email/address today when I reached out to ask a questione, and upon telling them that I moved somewhere else, they offered to update it for me. It turns out though that my plan cost went UP just because I moved out 15 minutes away from my family’s house. This wasn’t explained to me before going through the whole address change which was frustrating and disappointing.