1
out of 5
POSTED: | BY: Felicity b
This has been an awful experience
This has been an awful experience. I have not had more than $29 reimbursed from trupanion because an isolated incident (sliding intussusception) has made every claim for diarrhoea or vomiting ineligible. I have appealed before, but now they require an appeal for every single claim I make. I have spent so much money for a service I am not receiving. My vet has confirmed this is not normal and should be addressed, but their appeals process is so difficult and must involve my vet for every single denied claim.
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