Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,139

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
1

out of 5

POSTED: | BY: Samantha

Major premium hike

My insurance premium is going up more than 25%. As it is my policy is expensive and doesn't cover holistic vets- which is the only thing I haven't tried for my poor dog suffering terribly from " allergies" for over a year. I'm furious about such a large increase and don't know if I can afford to keep my insurance.
5

out of 5

POSTED: | BY: April

Rock Eater

Our sweet dog loved to eat rocks her first 2 years. This resulted in 3 rock removal surgeries to save her life. This last surgery we thought she ate something again, however, this time her intestines had twisted into a knot and she had to have about a foot of intestine removed. Trupanion is the only reason she is still alive. There is no way we could've afforded these surgeries which have ranged from $2500-3000. I'm so glad I insured her. My boys are too. I have been very impressed with how quickly our claims have been taken care of. I've never had to wait longer than 3 weeks. Thank you so much.
5

out of 5

POSTED: | BY: WC

Always a great experience with Trupanion

We have been with trupanion for 3 years since our dog was about 3 months old. They provided us peace of mind whenever he visits the vet. Excellent and prompt claim service. Definitely one of the best.
5

out of 5

POSTED: | BY: Jennifer

Great

Trupanion are very fair and very prompt with their dealing with a claim. I am totally impressed with them after having experienced poor coverage from an alternative pet insurance company who basically penalized you for every claim made and whose monthly premiums were higher!!!!!
1

out of 5

POSTED: | BY: Richard

Fine print & slimy business tactics

WE received a trial certificate from the rescue we bought our dog at. We started the trial when we took our dog to the vet a few days later. They put that bill towards our deductible. Now they've "decided" that that will not count because we didn't start the trial 24 hours after getting the trial. now they said that the condition our dog has had since that first vet visit counts as a pre-existing condition and won't pay anything towards it in the future. Complete and utter BS. DON'T GET TRUPANION, THEY ARE SHADY CHEATERS

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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