1
out of 5
POSTED: | BY: Fred Piltz
Trupanion Termination Sales Pitch
Called to terminate my Trupanion insurance because they look for every possible way to not pay a claim. Was transferred to a very sweet sounding lady who went on and on for 10 minutes about why I should think twice about terminating my insurance. One of the most revealing things she said to me was in response to my statement about a $6000 bill our lab had for eating a small toy and blocked intestine. She did say that if that were to happen again, they might not pay because it might be a behavioral issue and they do insure against behavior issues. What the hell. Does she think labs don't eat or chew? Do they think eating and chewing are behavioral issues? Just confirms my decision to drop this worthless company.