5
out of 5
POSTED: | BY: Jill Rothen
Excellent service-paid exactly as I had contracted
I purchased Trupanion insurance on my 11 week old pomeranian at her first vet visit. I had never had pet insurance before but this sounded reasonable and what I would need insurance for at a very reasonable cost. About 18 months after purchase of insurance a heart problem was diagnosed and cost $4000. total to repair. The condition is known as "patent ductus arteriosus". If not corrected my little dog would have died in about 2 years. Regardless of whether or not I had insurance I would have had the procedure done. It was absolutely wonderful to have the insurance pay me exactly as the contract had said. I recieved about $3100. in reimbursement. My premiums were only $35. per month. It would take 6 years of paying premiums to equal that amount. A truely excellent insurance value. I will always have my pets insured. It is so worth the cost. Be sure to carefully read and understand your contract and how claims are handled. If the premium is ever to high for me I will increase my deductible. This is excellent for those times that your pet may develope a very expensive condition that has to be treated. I could have had the expenses covered under the "pre pay provision", but I did not realize that there was such an option.
I hope that we will never have to make another claim, but in the event that something does happen, it is an immense comfort to know that we are covered. I would recommend this insurance to ALL pet owners. Buy the insurance immediately as soon as you get your pet, that way you won't have any pre existing condition limitations.
I am going to tell everyone I know about this insurance and even put it on facebook. It is sooooo worth the money.
The customer service people were extremely knowledgeable and helpful. They helped me every step of the way. This is an excellent and reputable company. If I could give them a rating of "1000" instead of a "10" I would. I am so very happy with this company and will always be a customer. Thank you to all of the wonderful people at Trupanion.