Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
2

out of 5

POSTED: | BY: Denise Simone

I'm very happy with our policy and coverage and knowing that it affords me care for my dog bugsy'.

I'm very happy with our policy and coverage and knowing that it affords me care for my dog bugsy'. The only thing that is disappointing is that upon speaking to one of your representatives on Sunday to get some clarity on the specifics of our coverage, he proceeded to give me a thorough breakdown of our policy and also suggested that I add on the care package that covers physio therapy such as Hydra therapy and accupancture and things like that. Based on the information he provided to me and the knowledge that my dog now is under veteranary care for hip displasia I was more then happy to call in today to add that fee of $7 and change so that my dog will be well taken care of. Upon making the call today I was so upset when I was told that I would not be able to use this towards he's condition as it's now considered pre existing. The agent on Sunday did not clarify that but rather led me to assume that it would be part of his ongoing treatment. I'm hoping that you may consider making an exception to my policy. Thank you very much, Denise Simone
3

out of 5

POSTED: | BY: Rebecca Diaz

I am unhappy not with the representative I spoke with, but for the way my claim is being processed

I am unhappy not with the representative I spoke with, but for the way my claim is being processed
5

out of 5

POSTED: | BY: Don Borges

I've all ready recommend Truepanion to many others.

I've all ready recommend Truepanion to many others.
5

out of 5

POSTED: | BY: Robert Mobbs

The caring and competent manner in which everyone I have dealt with at Trupanion has made me more at ease with what my cat is going through and made the claims procedure simple and efficient.

The caring and competent manner in which everyone I have dealt with at Trupanion has made me more at ease with what my cat is going through and made the claims procedure simple and efficient.
5

out of 5

POSTED: | BY: Yolanda Shipe

My experience with the representatives have all been very helpful.

My experience with the representatives have all been very helpful. They listen and show concern and answer all my questions. Thank you !

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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