1
out of 5
POSTED: | BY: K Rust
Terrible
Two consulting veterinarians documented that my claims were NOT pre-existing conditions but appeals denied. The claim form does not ask for vet diagnosis so when I said said took my dog to the vet because he stopped eating and lost weight, because his weight had fluctuated in the past (whose doesn't), they denied coverage. Following evaluations it turns out my dog had hypercalcemia, high blood pressure and renal insufficinecy that were the basis for his weight loss and not eating. With treatment - THAT TRUPANION DENIED COVERAGE FOR - he is back to his normal health. Despite all their language of caring for your "furry friends" they are scam artists.