3
out of 5
POSTED: | BY: Carol Hatrick
coverage is for catastrophic medical, does no include any preventive
coverage is for catastrophic medical, does no include any preventive
4.8
out of 5
Number of reviews 25,888
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
3
out of 5
POSTED: | BY: Cheryl Yudkin
I called because the fax number to submit a claim was busy after several tries.
I called because the fax number to submit a claim was busy after several tries. The contact person was very nice and gave me another fax number but that was also busy. I have yet to be able to submit my claim.
5
out of 5
POSTED: | BY: Emilia Ortiz
Worth every penny!
I have 3 German Shepherds and a marbled bengal mix. The first few years of having the insurance there were no incidents or illnesses. Then I feel like it all came pouring down at once. Two hit by cars, a gasterotomy and enterotomy later and I would have been in a ton of debt or my babies would have been put to rest if I couldn't afford it. I am so grateful they were all covered by Trupanion. They get to grow old with me because of them and I'm not in serious financial debt. I love Trupanion.
3
out of 5
POSTED: | BY: Tiffany Bronokowski-Barr
Claim turn around time has been a recent issue and the inability to get an estimated return time on the claims that are processing, other than that once a claim is made not many complaints, wish that the deductible was a yearly instead of per incident.
Claim turn around time has been a recent issue and the inability to get an estimated return time on the claims that are processing, other than that once a claim is made not many complaints, wish that the deductible was a yearly instead of per incident. The lack of the ability to have a person contact you other than e-mail is inconvenient, not everyone has a computer or Internet. Given all that they have covered on my dog I can say that the majority of the time I have received a prompt answer on the phone when I call and only been denied on my Boxer for saying his crutiate was preexisting, so now they will not cover the other knee.
5
out of 5
POSTED: | BY: Deepa Chitre
It is an absolute pleasure to work with Trupanion.
It is an absolute pleasure to work with Trupanion. They are knowledgeable about what they do, thorough, prompt and it always feels like they truly do care about your pets.
Monthly Cost
Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.
Coverage
One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice.
To view a full list of inclusions and exclusions, check out our sample policy here.
Payout Limits
Unlimited lifetime payouts on eligible conditions with no payout limits-ever.
Deductible
You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget.
Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.
Age Limits
All pets under 14 years old can enroll.
Once enrolled, pets stay insured regardless of age.
Waiting Period
Accidents: 5 days
Illnesses: 30 days
Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
$2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals
Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company