Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Happy Customer!

Excellent service

Excellent service! Customer service reps are always so friendly and helpful and the claims are always paid out in a timely manner! I recommend Trupanion to all my friends with furbabies :)
5

out of 5

POSTED: | BY: Judy Shone

Happy with Trupanion Insurance for our pet

We have been with Trupanion for our puppy for eight years and could not be happier in our selection of insurance for her. She is a dog and things do happen...we have been happy with the response from the company. Thank you.
5

out of 5

POSTED: | BY: Shane

You have been great

You have been great ! No issues
1

out of 5

POSTED: | BY: Billie Schultz

Don’t get pet insurance

Seriously don’t use pet insurance unless you open the policy on the literal day they are born. I took my sick cat in and initially they said they’d cover 90% of the $4,000 bill I was facing and then they slapped the old “pre-existing” condition on it. So fuck me right. 0% coverage and now i have to pay 4000 dollars for my cat. Thanks for nothing, Trupanion. Screw you
5

out of 5

POSTED: | BY: Andrea

Getting Trupanion was the best decision I made when adopting my kitten!

My poor kitten has had the worst luck with her teeth, and ended up needing all of them pulled before hitting a year old. Trupanion has been great, every step of the way. I'm shocked at how easy the coverage was, given how dental issues have a reputation for dicy coverage at best with some insurance providers. Direct billing was a major plus, and I'm glad I didn't have to deal with the hassle of getting reimbursed later. Customer service was likewise excellent, and were patient and great at explaining things when I had questions. Having coverage took so much sting out of the bill, and made it easy to make the right decisions for my cat's health and happiness. I recommend Trupanion to any new pet owner - the rates are affordable, and when bad luck hits, they're an excellent company to have in your corner.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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