5
out of 5
POSTED: | BY: Kelsey
Excellent service!
Excellent fast service with no hassles submitting a claim and speedy turnaround for benefits repayment.
4.8
out of 5
Number of reviews 27,189
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
1
out of 5
POSTED: | BY: JULEE
HUGE premium ($110 monthly and NO COVERAGE FOR AN ACUTE BOUT OF DIARRHEA!
Trupanion is a bad company. My dog is a small, healthy mixed breed, and is now 11 years old. I have been paying through the nose for Trupanion since he was 7 years old. He had a about of acute hemhorraghic gastroenturitis and they denied the claim, saying it was a "pre-exisiting condition" after the online customer service rep said it was denied because it was dietary indiscretion that caused it. I told her the vets were not sure what caused it. Then she said it was a pre-existing condition because he had it in 2015!!!!! 4 years ago my dog had bloddy diarrhea and is a chronic, pre-existing condition. All medical info on the subject agrees that there is no way to knowwhy a dog has a bout of this. It could be stress. It could be a virus. It could be dietary indiscretion. Do you mean to tell me that if a big old lab eats a bag of rocks, they wont cover emergency services because of dietary indiscretion? REALLY? Wow, then why dont they cover socialized adult people instead of dogs?
5
out of 5
POSTED: | BY: Mona
Always pleasant, able to answer my questions, and RELIABLE!!!!
Your employees are consistently pleasant and helpful and so knowledgeable! I love the fact that they offer their own stories regarding their pets. Clearly they love what they do!
5
out of 5
POSTED: | BY: Bonnie
Fantastic to deal with
Kelsey was fantastic to deal with and was able to answer every question quickly and knowledgeably. She was also able to reassure me at a time when I was feeling very worried and stressed out.
5
out of 5
POSTED: | BY: Kelley
The service was exceptional
The service was exceptional
Monthly Cost
Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.
Coverage
One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice.
To view a full list of inclusions and exclusions, check out our sample policy here.
Payout Limits
Unlimited lifetime payouts on eligible conditions with no payout limits-ever.
Deductible
You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget.
Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.
Age Limits
All pets under 14 years old can enroll.
Once enrolled, pets stay insured regardless of age.
Waiting Period
Accidents: 5 days
Illnesses: 30 days
Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
$2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals
Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company