5
out of 5
POSTED: | BY: Stacey &
Trupanion has friendly staff.
Trupanion has friendly staff. I also like knowing my pets are insured. It is worth the price for peace of mind.
4.8
out of 5
Number of reviews 25,888
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5
out of 5
POSTED: | BY: Nancy Allan
Ease of Submitting a Claim
Very easy to make the claim as either the clinic or I just fax it in. Payment is within a week. No hassle.
5
out of 5
POSTED: | BY: Irma Demircigil
very understanding easy to talk too
very understanding easy to talk too
5
out of 5
POSTED: | BY: Jane Burns
We have been a customer for 11 years with wonderful help and support.
We have been a customer for 11 years with wonderful help and support.
5
out of 5
POSTED: | BY: Haynes Rajbhandary
Well Trupanion was recommended to me upon the addition of a new puppy three years ago.
Well Trupanion was recommended to me upon the addition of a new puppy three years ago. I never carried pet insurance before and for three years we have not had to use the insurance . Two years ago our Brussels Griffon, Gracie was diagnosed with a patella issue and it would require expensive surgery down the line. We have been saving our money for the day it comes, but it seems most of the surgery and after care is covered by Trupanion's pet insurance so we won't have to go into debt over it! I would say upon speaking to the woman on the line at Trupanion (Pamela) that I was immediately at east. She assured me she would help me be prepared upon the visit with the dog surgeon end of the month and have all my questions handled with Trupanion prior to the surgery. We also had some snafu's with the web site and getting my portal code to work. Pamela was patient and very calm when explaining they had many different ways they reach out to clients and that she would get me my paperwork by hook or by crook. SO Pamela handled getting me my pre-approval and my claims forms emailed to me instead of my own downloading since I could not access the web site. Anyway my experience so far with Trupanion is assuring and I feel confident that my financial needs will be met for Gracie's up coming surgery and that our financial percentage will be manageable and its a thrilling experience to feel comforted financially and emotionally with your pet's health.
Monthly Cost
Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.
Coverage
One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice.
To view a full list of inclusions and exclusions, check out our sample policy here.
Payout Limits
Unlimited lifetime payouts on eligible conditions with no payout limits-ever.
Deductible
You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget.
Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.
Age Limits
All pets under 14 years old can enroll.
Once enrolled, pets stay insured regardless of age.
Waiting Period
Accidents: 5 days
Illnesses: 30 days
Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
$2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals
Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company