5
out of 5
POSTED: | BY: Donna Dandini
First claims process
I feel that Trupanion followed through with what they promised. A lot of other pet insurance companies do not do that. While I did have one of my claims denied due to a pre-existing condition, it was clarified and I had no problem with that. My other 2 claims were approved for an illness and, I was grateful for that. It did take a little longer to process since it was my first time filing a claim with Trupanion. So far, Trupanion is proving to keep their word and that speaks volumes to me.