5
out of 5
POSTED: | BY: Suelle
Trupanion is awesome!!
Our 2 1/2-year-old Lab, Tank, did what most Labs do - ate something he shouldn't. He literally snatched a corn cob from my husband's hand and swallowed it before we could fish it out of his mouth. A few weeks pass and Tank is not feeling well. We quickly learned that a cob can take its time leaving a dogs' stomach. We take him to the local emergency veterinary hospital, and they confirm that the cob has found its way to his intestines. We had to transfer him to another emergency hospital as the first did not have a surgeon available. After two separate hospital visits, a surgery and a couple of days in recovery in hospital, Trupanion paid a good portion of the bill. This relieved a great worry from us, emotionally and financially. I touched based with customer service to let them know about the hospital transfer. As always, the CSR was friendly and helpful. One hospital was able to direct-bill, while I had to submit the first visit (new hospital still coming online). It's been less than a week since this all took place and the claims are paid. Tank is home, healthy but not happy about the cone, and we don't have to worry about how we are going to pay for it all. Make thanks to Trupanion. I tell every pet owner they should invest now.