5
out of 5
POSTED: | BY: Jacqueline
Reliable, Responsive and Highly Recommended
My dog is 14.5 years old and I signed up to for pet insurance with this company (through its predecessor Vetinsurance) when she was 3 months old. We have weathered a number of incidents over the years - double knee surgery, swallowed chicken bones from the garbage too large to pass, an anal duct blockage and in more recent geriatric days, arthritis, a heart murmur and dental care. All this is among the more common things like ear infections, diarrhea (disgusting food rotting in the grass along sidewalks during her walks is her speciality) and minor injuries in the days when leaping off the deck in pursuit of a squirrel was more common. I have never had a single issue with a claim, I have never been denied for something that is covered and have to fight to get coverage, assessment and payment is always fast and accurate and the terms and conditions for coverage have been exactly what I need, Every single time I have had to contact customer service (which is rare), the response is friendly, complete and efficient. Even the thank you on my claim payment for taking good care of my dog through vet visits suggests to me that this is a company that cares. And I don’t think that about any insurance company (or bank). Not only do I highly recommend getting pet insurance even if a pet is young, I specifically and exclusively recommend Petinsurance with over 14 years of exceptional experiences to back that recommendation.