Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,189

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Jen

Exceptional Service!

You guys are ROCK STARS!!!!! Can't say enough about your services you provide in helping us with our boy. Thanks a ton!!!!
5

out of 5

POSTED: | BY: Colleen

Doing the Happy Dance!

Claims are paid within 5 to 10 minutes no questions asked! Without them I would not have been able to afford the extensive treatment for my best bud!
5

out of 5

POSTED: | BY: Marjorie

Direct billing for rural vets in Canada

Our vet in small town Alberta has recently been able to start direct billing to Trupanion. This had made things so much easier for us! With Toby's ongoing medical issues, we are so thankful we no longer have to pay up front, then submit for reimbursement.
5

out of 5

POSTED: | BY: Anna

A friend when you’re in need!

Dear Trupanion This letter that you are receiving has been in the works for a very long time, but for obvious reasons we have not been able to complete it. We lost our beautiful Yorkshire terrier Logan to lymphoma cancer on September 12th, 2018. We started with Trupanion from the beginning of purchasing Logan. This would have been back on June 1st, 2006. Throughout Logan’s life and as a life long member of Trupanion, he has needed your financial support several times. We are happy that you were with us every step of the way! From covering 90% of the costs on his multiple prescriptions to cure his persistent kennel cough. To the two major hernia surgeries Logan had to have when he was 8 years old. And later his special diet food required, as well as removal of a growth on his lip. Just to mention a few of his health issues. There have been many occasions that you were there for Logan and us, and we will never forget your support. The monthly cost that we paid for this service was well worth every dollar. The cost of his hernia surgeries alone were very expensive and cost in the many thousands of dollars. What was most touching to our family, at the most difficult time in our lives was your very thoughtful and supportive handwritten sympathy card from you Trupanion, and your beautiful and caring staff. It remains on our refrigerator at all times. ❤️❤️❤️❤️❤️❤️❤️❤️ We wish you all a very happy , healthy and prosperous new year 2020 and beyond. 🙏 There isn’t a day that goes by that we don’t miss or think at least a hundred times of our dear dear beautiful Logan. I am still crying as I write this letter to you, trying to send it to you and put some closure to all of this. I hope one day I will be able to have another Yorkshire terrier. He was the heart of our home🏡. Logan loved to play in the river near our home. He really loved water play. And adored playing with the water coming out of the the hose in the backyard Logan was very photogenic and enjoyed posing for his photos. We Love Logan 🐶🐾 Thank you Trupanion!!!
5

out of 5

POSTED: | BY: Sean

The best decision we have made for our furry family member was signing up with Trupanion!

When our 4yr old mixed breed dog started limping we certainly could not have imagined he would require major surgery immediately. Had it not been for Trupanion we would have had an incredibly difficult time managing his medical procedures. Trupanion immediately pre authorized all required treatment and made a incredibly difficult situation very manageable. The best decision we have made for our furry family member is signing up with Trupanion, and we absolutely recommend them to anyone considering pet insurance they are far and above the best! Thanks for everything you do Trupanion!

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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