2
out of 5
POSTED: | BY: Petra
Your annual fee increase of 19.
Your annual fee increase of 19.x% YoY is more than reason enough to abandon Trupanion. Your contract says rates may go up or down by up to 19.x%...funny how it ALWAYS goes up by the maximum ever year. This is shameful and I will no longer be recommending Trupanion for this reason.PetPlan offers far more competitve rates for an 8 year old dog. When I requested a lowering of rates, Allison did her job of towing the company policy...but wrong answer for the customer.