5
out of 5
POSTED: | BY: Brian
Trupanion provided fast and efficient service and no surprises.
Trupanion delivered fast and efficient service. Our mini labradoodle had to have surgery for luxating patella. Trupanion assessed the claim and paid our vet directly the same day. We were advised by email from Trupanion when our claim was opened and when it was paid and closed. All we had to pay was the balance. There were no surprises - we paid the tax, our deductible and our co-pay. She was dropped off for her surgery at 7:30 am and the vet was already paid by Trupanion by the time we picked her up at approx. 2:30 pm.