5
out of 5
POSTED: | BY: Rhonda
You made this easy during a time that was difficult for us.
I would and have recommended Trupanion to family and friends. It was great to be able to talk to someone multiple times in the middle of the night - double checking that things could be covered or what was the process. The agents were always caring, thoughtful and understanding that I was not at my best because I was worried about George my dog who needed emergency surgery. They helped make things easier and helped make it easier for my vet to set up a direct payment from them in these particular circumstances. A Thank You to all of the phone agents I spoke to - you represent the company so well.