1
out of 5
POSTED: | BY: Mary
BANK your money instead!
I have been paying pet insurance for 10 years now and I would have been better off saving the money monthly in a bank. I recently made 2 claims and both I am having issues with. One was solved today! They did not pay for the vet call out fee (watch out for this as this is not in the exclusion of the policy, only the exam fee is) and I had to dispute this, and after a few phone calls and a visit to the vet, who made a phone call ( why could they have not called the vet), and they decided to reimburse me for the vet call out fee. I have another outstanding claim which I put in for preapproval in September (my dog’s op was in early October) and I am still waiting for a pay out. My claim, they said was denied because they did not have the final invoice from the vet!! Rather than saying, ‘your application is pending until we get the final bill.’ Needless, to say, I am not happy! My biggest regret is not saving the money- have spent about $15000 so far on pet insurance and both my claims were just over 1000$!! And I will be lucky to get half of it back!