3
out of 5
POSTED: | BY:
Suzys treatment
My dog was diagnosed in June with an allergy effecting her paws before I joined trupanion so this became a preexisting condition she was treated and heeled from the infection but in July she had an incident where she collapsed on our regular walks and her back legs started vibrating and she couldn’t walk for a few minutes so I took her to the vets and they didn’t know the cause but treated her with antibiotics and pain meds because she had difficulty walking up stairs or jumping and every time since July that I had problems and had iccummilated more vet bills because of lameness trupanion would not pay the claims because they decided her issue was due to allergies it took month of explaining and getting my vet to explain her lameness was not from allergies I finally got some coverage back for tests and vet bill I paid for but it’s been over 6 months of watching my dog suffer before I could get coverage for her future tests to diagnose her problem amd get preapproval coverage