Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

VETERINARIAN: Vet Champlain

POSTED: | BY: Guy Gautreau

Thanks Trupanion

Excellent service, never had any problems with Trupanion always paid what I expected or very close. I insured Molly the day she came home and I don't regret insuring her. I have peace of mind God forgive if anything happens to her she's covered. Thanks again Trupanion Guy
1

out of 5

POSTED: | BY: Simon

I enrolled my eight week old puppy the…

I enrolled my eight week old puppy the day I got him in Trupanion and found myself initially very impressed with how quickly they responded to claims and issues. I had to take my dog to the hospital for an emergency toxicity issue and during the procedure one of the vets (not my Dogs vet) made a note on his file that he had some mild dental disease at the time. Despite being enrolled in Trupanion this apparently counted as my Dogs first dental exam, even though he was being treated for a completely separate emergency issue by a completely separate vet, and they're basing all of his coverage off of it (he went for an official exam a week later and came back all clear from his actual vet). However, because these issues are now considered a pre-existing condition (remember that he was enrolled in Trupanion at the time when it happened) they're refusing to cover any dental issues moving forward. Support is very unsympathetic to stuff like this which is not surprising. So now I'm just waiting to see now how many other things can be classified as pre-existing conditions and I'm very cautious about taking my dog to emergency care moving forward because you never know what might end up disqualifying your dog from future coverage. Not the best experience for a new customer. Don't be seduced by all the loving marketing talk. Their primary motivation is seeing what they can get away with not covering
5

out of 5

POSTED: | BY: Terri Lewis

Amazing customer service always caring and fast

Amazing customer service always caring and fast
1

out of 5

POSTED: | BY: Pauline Bartrlett

Every Claim unpaid

Every Claim I have made has been denied even to getting teeth taken out it makes no sense
5

out of 5

POSTED: | BY: CRISTIANO ALVES PEREIRA

Friendly dog

Because I found the contracting super practical and clear, with no fuss.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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