5
out of 5
POSTED: | BY:
Great experience discussing the policy and getting signed up. I have not dealt with Claims Dept yet though.
The rep/salesperson on the phone was excellent. She presented herself in a friendly, caring and professional way. Very helpful. Good experience signing up. I sincerely hope the claims call centre people answer as quickly and are as caring and helpful. This will tell me more about Trupanion and how i view the brand.