2
out of 5
POSTED: | BY: Sharon Foster
I would not give these people a dime…
I would not give these people a dime for pet Insurance. After being with Trupanion for 7 years and 32000,00 dollars later they would not cover my dog's first ever claim.
At first it was a success and I would have highly recommend them bei g they were there for my first dog, but after 7 years of dedication to their insurance for my pets and thousands of dollars later I sent in a claim for I e of my dog's who by the way I never sent in any big claim on her just odd medication and little thing's but when it came down to a big claim they refused my claim. Now I knew I was covered being it was in my claim but I thought I better call just to check make sure it was correct. Well according to my records and theirs I was. So I sent my first claim in and they refused it and when I confronted them on it they would not even consider covering my claim, I was a bit angry and disappointed with their desision and how they handled the whole situation so I decided it was time to cancel and find a new and better company.
You would think after 7 years and 32000,00 later they would cover 500.00 dollars worth but nope they didn't and to top it off I praised them up and told everyone I knew about them and I am well known in the animal industry let's just put that out there as well. Well I am sorry now and they also decided to put my rates up to 80.00 within 3 months for both animals I had covered and kept going up and up. Another fault in their behalf.
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