Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY:

Only the best

The quick response time after you receive a claim is appreciated. Your team puts calm into a sometimes stressful situation and delivers a refund amount quickly. Trupanion has been a trusted part of good health care for our pup. Thank you.
5

out of 5

POSTED: | BY:

Recommend

Very patient and helpful a pleasant experience not pressured but informative.
5

out of 5

POSTED: | BY:

Awesome

Getting a claim was quick and painless, no disturbances whatsoever.
5

out of 5

POSTED: | BY: CAROL H.

Excellent service.

Excellent service. The people who work here truely care about your pets . It is quite refreshing .
5

out of 5

POSTED: | BY: Consumer

My SPCA Special Little Girl. My 8 year female spayed dog Raven was…

My 8 year female spayed dog Raven was rushed into a speciality vet clinic in St. John’s, Newfoundland. I was told by her vet to take her to the speciality clinic right away because her symptoms that I observed and described over the phone was an emergency. She had a rapid heart rate, white gums and was very tired. She was diagnosed within the hour with autoimmune hemolytic anemia. Normal hemoglobin in dogs is anywhere from 35-55%, Raven’s hemoglobin was 8%. I was told the she would fit into 3 equations. 1/3 would not make it out of hospital. 1/3 would make it out of hospital but relapse. 1/3 would do okay after treatment and probably lifetime of steroids to stop the immune system from killing the red blood cells. Trupanion was notified right away and within minutes I was getting emails that they would review her diagnosis and get back to me. I was getting emails throughout the day from Trupanion that everything was being taken care of minus my deductible. I immediately felt as they were part of the team taking care of Raven and myself. After two blood transfusions, exrays, ultrasounds and many blood checks, Raven was allowed to go home after spending 5 days at the clinic. Her hemoglobin is getting back to normal and will have to be checked again next week. Her appetite with an appetite stimulant is doing fabulously after having anorexia for days before being seen by the vet and she is getting 2 different steroids and antibiotics for a small cough she got while being treated. I’m cautiously optimistic about Raven’s future and with Trupanion insurance, I know if I have to let her go, it won’t because of her bills getting out of hand.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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