Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 62,918

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Jana

Able to get the treatment my dog needed

My dog has had Trupanion since the day I got him—almost seven years ago. Keeping it was the best decision! He has seizures, and Trupanion has been great at covering costs associated with them. He recently had to have an MRI, and Trupanion came through! I couldn’t have gotten him the treatment he needed without it. Thank you, Trupanion!
5

out of 5

POSTED: | BY: William

I was initially skeptical about pet…

I was initially skeptical about pet insurance in general, but now that I'm facing a major medical issue with my fur-baby, I couldn't be happier to have this financial assistance to make the best care available to him.
5

out of 5

POSTED: | BY: michael

I really like trupanion because they…

I really like trupanion because they take care of my little dog scooter. He's got a lot of medical issues seizures diabetes heart condition COPD so therefore when it comes to him going to the vet I can always count you're paying you to be there for him and reimbursement is really quick. Want to thank you all for being there and I've been a customer with them for 11 and a half years and it's all been worth it. Looking forward to some more thank you highly recommend
5

out of 5

POSTED: | BY: M Stratford

The ease and speed of processing a…

The ease and speed of processing a claim and knowing what coverage will be provided. All during the checkout at my Vet.
1

out of 5

POSTED: | BY: Jamie Derkacz

Disappointed 10-Year, Loyal Customer

I was beyond disappointed to learn that the first claim I've submitted in almost a decade of paying into this insurance, was denied within seconds. I brought my senior dog in for emergency care after he showed a concerning change in behavior, a new mass on his shoulder, and he seemed uncomfortable. Relentless panting, pacing, hiding under our legs, and lifting his paw off the ground for 2 days, and a new mass had us fearing that he was in pain. After running a series of tests to rule out potential causes, we were relieved to learn that nothing glaring was found that would indicate an underlying issue. However, these tests were performed to search for causes of pain. How this would not be covered is beyond me. I have been a loyal and reliable customer for over a decade, and used this insurance only 2 times for minor issues in that span of time. The one time that I truly needed this insurance, I was denied. I am in the process of appealing this claim. If it is not resolved, not only will you lose a faithful customer, but I will make sure to share this review on every forum and platform possible- so that people can shop elsewhere when looking for trustworthy and reliable pet insurance.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

Get a quote today

Leave a review