Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 62,999

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Doreen Painchaud

My new puppy needed immediate surgery…

My new puppy needed immediate surgery to save his life. Trupanion reps were compassionate and very helpful…at first some claims were ineligible but after taking the time to follow up with my vet and staying the course trupanion came through for me and helped make a very stressful situation manageable. I know we are all very quick to write a bad review when things don’t go as we want them to…I thought this company deserved a good and very honest review from my experience. Thanks trupanion. I’ll be spreading the word!!
5

out of 5

POSTED: | BY: Sammye Grymes

Love this company!

Knowing Trupanion has our backs for our pet’s care is such a relief. We can feel confident that the insurance will help offset expensive treatments and claims are quickly paid right into our bank account. I’ll always have this pet coverage.
5

out of 5

POSTED: | BY: Megan McCray

Trupanion is a relief!

I was hesitant about getting pet insurance. An additional monthly bill for the what ifs, etc. Thankfully we did. Trupanion has been there with us through two emergency surgeries for our 10mo old puppy. Both claims were reviewed, processed, approved, and closed within 36hrs. We use the app which is user friendly. Thank you Trupanion for helping us take care of our fur baby!
5

out of 5

POSTED: | BY: Kimber

We’ve had Trupanion for 12 years now

We’ve had Trupanion for 12 years now. I love the deductible per condition instead of a deductible that resets each year. Our oldest dog suffered a condition that we have to have semi annual test for plus she’s been on 3 medications for some time. We only had to pay the deductible once and that’s a big money saver. We now have two dogs and three cats and they all are covered.
5

out of 5

POSTED: | BY: T Kuboyama

Amazing company to work with!

Okay, this may be my only business review I have ever done but im so impressed, i have to recommend! If you are getting a pet and looking for insurance, Trupanion is the best! Our little Molly has had a litany of issues- nothing serious (broken arm, allergies, constant ear infections, itchiness, etc)- we are not cheap customers! Her vet recommended allergy testing. I live chatted with a rep from Trupanion and in less than 2 minutes (and the vet coming back into room), they said it was absolutely covered and said “give Molly big hugs”! I submitted the $571 invoice yesterday evening and guess who woke up to it already being approved and headed to the bank!!? Less than 18 hours! They have consistently in the 3 years that we had our girl, been amazing! ⭐️⭐️⭐️⭐️

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

Get a quote today

Leave a review