Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 62,983

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Kathy Ivanetich

Trupanion is great

My newly adopted 3 year old chow needed entropion surgery, and when I called to give Trupanion a heads up for the first surgery they said it would be covered less deductible. Then I called to tell them he needed a 2nd touch up surgery and they were upset that he was struggling, and said coverage for the touch up was not an issue. They really cared about how well Cody did, and are all around great.
5

out of 5

POSTED: | BY: Bill Garrett

Trupanion has been a wonderful partner!

Two Golden Retrievers, Cooper and Bailey, have been a part of our family since they were 8 weeks old in January of 2013. They are now 17 months old and are certified as Therapy Dogs. They are such wonderful companions and family members! Trupanion has been a part of our plan for taking care of Cooper and Bailey since we brought them into our lives; and we are so glad for their help. Early in life Cooper and Bailey both experienced problems with diarrhea. They were placed on special diets and medications to control it. The diahrrea problem resolved itself as Cooper and Bailey grew up; but while it was going on Trupanion was with us every step of the way to help with the medical expenses we were incurring. Later, both Cooper and Bailey were diagnosed with atopic skin condition that requires them to be on a special diet and to take expensive medication. Once again, Trupanion came to the rescue and has helped immensely with covering expenses related to purchasing their food and medication. Trupanion's response to submitted claims has always been prompt and fair. The claim resolutions are clearly explained and checks arrive soon after a claim is resolved. We couldn't be happier Trupanion is part of our dogs medical care plan.
5

out of 5

POSTED: | BY: Amanda

Quick and easy

Shortly after adopting my cat, he got sick and had to go to the vet (we went mmultiple times and had a week of antibiotics before he was totally ok). My vet works directly with Trupanion, so everything got approved before I even left the office and all I paid was the 10% coinsurance. My cat was still on the introductory free trial period. Only a few vet offices are set-up to do that right now, but it made everything really easy for me! Hopefully more vets will do this!
5

out of 5

POSTED: | BY: Lisa Cole

Trupanion is exceptional in every way!

Trupanion is exceptional in every way I have encountered. Their customer service, communications, and timeliness throughout the claims process was outstanding and very much appreciated. At a time when you are so worried about your furry loved one, it is tremendously helpful to have one less thing to be concerned about. Trupanion was an incredible partner in supporting Mosley's full recovery. Thank you so much Trupanion!
5

out of 5

POSTED: | BY: Michelle Etienne

my cat is back and it didn't cost me a fortune

My beautiful cat Sam wouldn't eat or go to the bathroom For days, but I took him to the hospital and he had xrays ,blood work and all kinds of tests. I remember my other cat cost thousands of dollars. When I adopted my cat I got insurance . It was one of the best things I

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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