Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 61,813

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.6
  • 4.7
  • 4.8
  • Count
  • 7
  • 876
  • 61,813

Updated: November 13, 2023

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Margarita

Great company!!

I typically never write reviews but Trupanion has been unbelievable and I wanted to share my experience.My cat is 12 years old and last year I started shopping for an insurance company because although she had always been healthy she was getting older. It was hard to find an insurance company that would cover an older cat indefinitely, especially with all the sketchy reviews. I finally decided to stick to Trupanion and that was the best decision I made. I have 90% coverage, no deductible and they even improved my policy after enrollment and waived my lifetime limit (which was 20,000 when I signed) A couple of months after my policy started, my cat got sick and she required multiple tests and visits to the vet. I have filed approx 6-7 claims (probably total >1000$) and I have been extremely surprised and pleased. They have never denied a claim and on the contrary they go out of their way to make sure that everything is processed in a timely manner. Their claims are usually processed in 2-4 days and I usually get the checks the following week. I am a very satisfies costumer and have recommended Trupanion to all my friends who are pet lovers!!
5

out of 5

POSTED: | BY: Jesse

Thank Goodness

I'm not the best writer,but I wanted to say Trupanion is the (one of )best things we did as a family for our dogs. Jesse our youngest dog got hurt rough housing/playing with our other dog.Trupanion came through for us and saved us alot of money. We are not rich people and pet insurance we didn't think we could afford, but we got a duductable we can afford. Never thinking we would really use it . But guess what !! Life happens .. Jesse hurt his jaw and the costs would have left us to borrow money from family and friends if it wasn't for Trupanion. We our so greatful. My poor writing skills can't express enough. If you have a pet please call trupanion you won't regret it and it's worth every cent. yours LisaN. owner of Jesse.
5

out of 5

POSTED: | BY: Cynthia R

Trupanion is a life saver!

Trupanion Pet Insurance is the best choice I have ever made. My 12 year old greyhound was diagnosed with splenic hemangiosarcoma and had to have surgery to remove a mass and her spleen. She is currently undergoing a round of chemotherapy treatments. We have finished the second treatment and she is doing amazing! And the best part is that because of Trupanion, I can spend my time focusing on my precious Sweetie Pie, and not worrying about "the money"! Trupanion has quickly and effeciently paid each and every claim I have submitted to them! It has been a true lifesaver having this insurance. I can't recommend it more. I am telling all my friends and family to get on board! You will never be sorry you got insurance, only sorry you didn't! Trupanion has made this horrible time a whole lot easier to bear for my family. I will have Trupanion Pet Insurance on all my animals from now on. No question. Trupanion Rocks!
5

out of 5

POSTED: | BY: connie peter

Happy with Trupanion Pet Insuarance

I've enrolled my yokie pup at 3 months with trupanion pet insurance.Had no problem, a cheque was sent to me right away. Also, my vet had proper forms filled and signed for me. Also they can fax all in paperwork to them at no charge. I'm very pleased with trupanion and I will recommend them to you.
5

out of 5

POSTED: | BY: Maggie Cedeno

Finally a pet insurance that covers your costs

This insurance does not cover your yearly physical expenseses but IT COVERS 90% of TOTAL ACTUAL VET BILL for sick, diagnostic, lab, surgery,over night care..I live in New York and medical bills are much higher than a small town across the country. At present I am a pet parent to 3 cats and 3 dogs of which 2 of my pets are very senior dog 18 years old and cat 23 years old, my other 4 pets are 4 years old I Know how hard it is to take care of your pets when ill..I was always looking for insur for my younger pets that made some sense. All other insur covers yearly visits and such BUT it is NOT what it cost you IT IS A PAY SCALE AVERAGE and lots of exclusion and premiums some higher than Trupanion..I picked Trupanion because their coverage IS 90% of what it costs you for illness or surgery and NO CAPS ON LIFETIME. I enrolled 7/29/2010 my younger pets. One of my dogs ruptured her R CCL ( her knee tendon) had surgery $ 1610.00 9/24/2010 recieved payment 10/19/2010 for $1449.00..I AM SO HAPPY , also had a prior bill expenses $ 737.00 diagnostic and labs in reference to above Recieved payment for $ 663.30..AGAIN I AM SO HAPPY..I STRONGLY RECOMMEND THIS INSURANCE>.p.s I never write reviews but what I read up on Trupanion helped me , I hope this helps someone else...
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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