Trupanion | Pet Insurance Review


out of 5

Number of reviews 60,294

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 4.7
  • 4.9
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  • 5
  • 496
  • 60,294

Updated: April 29, 2024

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022

out of 5

POSTED: | BY: Michael Ezzo

Quick and Easy!

We printed the claim form, the vet completed and faxed it out, and within a week a check was in our mailbox. So quick and easy!

out of 5

POSTED: | BY: Rick

Acute Renal Failure

Hunter appeared to be lethargic and wouldn't even respond to our voice. He just lay in the snow stretched out, barely moving. He was rushed to the 404 Veterinary Emergency Hospital in Newmarket, ON, where a team of specialists attended him. He was diagnosed with Renal Failure and had less than 25% function. We had to have him in ICU for 5 days! You can only imagine the expense to have him with 24 hour care. We were able to take him home after the 5th day and the Hospital submitted our claim to Trupanion on our behalf. Within 24 hours we had confirmation they had our claim. Within 72 hours we had notice our claim was being processed. To our surprise, we received our reimbursment within 10 days from the original submission. Trupanion continues to reimburse us for all our follow up visits and medication. We have been reimbursed over $10,000.00 dollars since it all began. I can't imagine having to bear this burden alone and am thankful that the tough decisions for treatment were less stressful knowing we had Hunter covered with Trupanion. We spoke with others at the hospital and they told us of limits and actually being cut off because their claim was too high. I am SOOOO glad we decided to get Trupainion for Hunter when he was still a puppy at 8 months old. Our Hunter is now 4 years old and hopefully will grow old with us. Thank You Trupanion for helping us to give Hunter the best possible care !!!

out of 5

POSTED: | BY: Sherry

Awesome service

The vet first thought lexi had a twisted intestine, as it turned out she must have gotten into something. Trupanion was very helpful.

out of 5


Excellent Service

Just a quick note to thank Trupanion for your assistance with the bills during devastating times. The service was quick and as promised, which was a complete surprise to me. Knowing what we know of insurance companies, I was pretty sure I would be getting nothing other than excuses as to why I would not get reimbursed. Thank you to all of you.

out of 5

POSTED: | BY: Mark

Typical Insurance Company-DON'T PAY CLAIMS

They will bury you in paperwork and medical records all along trying to fins reason for not paying the claim out. They are the typical Insurance company that smiles and behaves nicely but only charges you premiums and provides no claims reimbursement. I had 2 Pet accidents with them and both were not covered. I cancel my coverage shortly there after and will never be back to Trupanion.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.


Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.


If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.


Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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