Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 60,422

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 4.7
  • 4.9
  • Count
  • 5
  • 496
  • 60,422

Updated: May 29, 2024

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Katherine hollander

Money back, it's amazing!

I have a cat who gas eosinophilic granuloma complex. Long story short, she's allergic to everything and is constantly going to the vet for antibiotic shots and treatments. I never used it, to be honest I was avoiding using it because it seemed daunting. Finally, I realized I had to use the insurance I was paying for, and it's amazing! I am getting to much money back, and now my kitten can try to get better!
5

out of 5

POSTED: | BY: Eileen lewin

Best insurance for pets!

Trupanion makes it so easy to care for your pet. We were so upset when our Bernese Mountain Dog swallowed a whole Skewer of meat. Trumpanion put us right at ease making everything so easy so we could concentrate on our dog's recovery. Since we had paid 2,500 we thought we would see half of that but they reimbursed us 2,100. They are the best ever. The even even called to see how he was. They are truly amazing. I would highly recommend.
5

out of 5

POSTED: | BY: Alex

Life saver

My cat had urinary blockage and we had to take him to the emergency room. The bill started to grow very fast and was at a loss. While the vets billing office was adding $200 to my bill every hour I call trupanion. They were supper easy to deal with and delta directly with the vet. They payed over 3k and I covered $800. The reason for the $800 was bc they don't cover consult fee
5

out of 5

POSTED: | BY: c hansen

excellent service and coverage for serious illness

Service so far has been excellent for my dog with chronic allergies. Hopefully,the monthly premium continues to be reasonable. This is the only reason I am not giving it a 10 rating yet.
5

out of 5

POSTED: | BY: Jen

Trupanion is Excellent - in service, process and knowledge!

I have truly had a wonderful experience with Trupanion and I am thankful that I purchased insurance for my Bulldog Boudica when she was a puppy. The staff is patient, knowledgeable and super supportive when you call in with questions about claims. I was a nervous wreck when Boudica had surgery for her ACL tear. Each time I called, I was helped by a compassionate employee who was happy to chat with me. All of my claims have been reimbursed in a timely manner (actually quicker). My only qualm is I wish Trupanion (along with all other services and business) would not raise my premium rate each year. I do not always get a raise and at best I get a paltry one and keeping up with payments is now starting to put me in the difficult position to raise my deductible. I do however recommend Trupanion if you wish to have pet insurance. I feel it is a good value and am thankful to have it so that my Boudica is taken care of properly.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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